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Search: Posts Made By: sned_uses_pro_tools
Forum: Licensing & Accounts 05-20-2020, 01:24 PM
Replies: 4
Views: 482
Re: How can i cancel my subscription???

just read this on Avid Link:

Subscriptions and upgrade plans are non-cancelable and non-returnable. You may change your auto-renewal preferences in your MyAvid Master Account, but no refunds will...
Forum: Licensing & Accounts 05-19-2020, 04:24 PM
Replies: 4
Views: 482
Re: How can i cancel my subscription???

I also want to cancel. I turned of my auto-renew but they still charged my credit card. How can I cancel my entire subscription?

Thank you
Forum: Pro Tools 2020 05-08-2020, 10:17 AM
Replies: 1
Views: 127
Midi sounds bad through Xpand2

Just recorded a piano the other day. Now trying to record again and can't get rid of bad sound from Xpand2. Weird problem. I have restart PT and computer. Using GarageBand and may turn off PT...
Forum: Licensing & Accounts 04-19-2020, 11:57 AM
Replies: 92
Views: 4,146
Re: License expired on active plan??

Same problem. I opened a ticket 03928926 for a case.

Payment went though on 4/11. but iLok shows it expired on 4/11. it is now 4/19 and just got locked out this morning.

I went through the...
Forum: Licensing & Accounts 03-28-2020, 12:08 PM
Replies: 17
Views: 5,188
Re: iLok server down - can't launch Pro Tools

now it says "internet service unavailable"
Forum: Licensing & Accounts 03-28-2020, 12:08 PM
Replies: 17
Views: 5,188
Re: iLok server down - can't launch Pro Tools

Thanks. I was able to log back into iLok, but my Pro Tools subscription is doing nothing.
Forum: Licensing & Accounts 03-28-2020, 12:02 PM
Replies: 17
Views: 5,188
Re: iLok server down - can't launch Pro Tools

Just happened about an hour ago and cannot use Pro Tools

no way to log in Ilok and get any support.

this is what happens when I try to open PT

Pro Tools Perpetual could not be loaded. Please...
Forum: Licensing & Accounts 03-28-2020, 12:00 PM
Replies: 17
Views: 5,188
Re: iLok - "Server Unavailable"

cannot log in "Server down"
Forum: General Discussion 03-09-2020, 04:31 PM
Replies: 6
Views: 14,409
Re: BOOM - how to record from?

Thanks! It worked for me too
Forum: Pro Tools 2019 02-21-2020, 09:35 AM
Replies: 2
Views: 278
Re: Alesis Q88 usb set up in PT

ha ha - i fixed it myself. Alesis had what I needed on its website.
Forum: Pro Tools 2019 02-21-2020, 07:50 AM
Replies: 2
Views: 278
Alesis Q88 usb set up in PT

How does this work? In PTF I just plugged it in and it worked.

But not so in PT. What am I missing? I was thinking it would work under Xpand!2 but so far it's a no-go.

Thanks for your help
Forum: Pro Tools 2019 02-17-2020, 02:05 PM
Replies: 3
Views: 373
Re: Pro Tools crashed then won't open project

Yes - I think I can start there. Thank you
Forum: Pro Tools 2019 02-17-2020, 01:48 PM
Replies: 3
Views: 373
Pro Tools crashed then won't open project

Hi All,
I was moving a track to the right a few measures when PT crashed. Now that project won't open. Any ideas on how to fix this?

Thank you
Forum: Licensing & Accounts 02-11-2020, 12:58 PM
Replies: 1
Views: 473
Activation - License issue

What does this mean? I just bought ProTools and cloud space, and even though I can log into iLk, it says I have no license. Please see attachment screen shot.

Thanks in advance
Forum: Pro Tools 2019 01-24-2020, 12:58 PM
Replies: 3
Views: 330
Re: BOOM Plugin comes with PT12?

Thanks! I had wondered about that so I appreciate you confirming.
Forum: Pro Tools 2019 01-24-2020, 12:17 PM
Replies: 3
Views: 330
BOOM Plugin comes with PT12?

Hi,
I'm watching the tutorial video that says Boom comes with ProTools. But screen shot attached shows I do not have Boom or DB-33. Did I miss something? I downloaded the trial version.

Thank...
Forum: macOS 01-20-2020, 09:24 AM
Replies: 6
Views: 754
Re: any recommendations?

Is it possible to run PT 12 on a macbook air w/only 4gb of ram for remote recording? Can I then re-download to mac mini for mixing and mastering?

Thanks - another newbie question
Forum: macOS 01-20-2020, 09:18 AM
Replies: 11
Views: 4,744
Re: P12 on Mac Mini

Can i ask what is the configuration of your macbook air? I have only 4gb of ram, but was hoping to use for remote recording. Mixing on mac mini.

Thanks
Showing results 1 to 18 of 18

 
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