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Search took 0.02 seconds. Search: Posts Made By: Waves Customer Support
Forum: Post - Surround - Video 09-08-2014, 08:33 AM
Replies: 25
Views: 10,201
Posted By Waves Customer Support
Re: Waves WLM no longer viable.

Yes, loudness should not be measured in multimono. There is no purpose for this as it would give 6 different measurements and not a perspective of the entire signal.

Surround Loudness measurements...
Forum: Post - Surround - Video 09-03-2014, 11:49 AM
Replies: 25
Views: 10,201
Posted By Waves Customer Support
Re: Waves WLM no longer viable.

While I realize this is an old post, I just received a similar question about why Waves did not have a 1770-3 preset in WLM. This prompted me to search the forums and lead me here.

The rev3 of...
Forum: AAX Plug-ins 07-15-2013, 12:43 PM
Replies: 61
Views: 24,052
Posted By Waves Customer Support
Re: A Waves HDX solution...

Hello Everyone,

There is a great article from the April 2013 issue of Resolution Magazine which covers many of the questions and points that are being posted in this thread.
Both the DigiGrid...
Forum: 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 03-03-2010, 11:43 AM
Replies: 38
Views: 10,200
Posted By Waves Customer Support
Re: RIP Waves

Thanks for the feedback and the post.

However, you'll be hard pressed to find any Waves Native plugin (considering this is a PT LE thread) that goes for "thousands" or even $1000 a plugin.

An...
Forum: 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 03-03-2010, 10:45 AM
Replies: 38
Views: 10,200
Posted By Waves Customer Support
Re: RIP Waves

Hey James,

I looked at your account and under the new WUP system we will cover everything in your account (minus the Musician's Bundle which is eclipsed by your Platinum license) for $200. This...
Forum: 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 03-03-2010, 10:35 AM
Replies: 38
Views: 10,200
Posted By Waves Customer Support
Re: RIP Waves

I'm afraid you may have been misinformed. Contact us direct at 865-909-9200 x2 to discuss your account and get your correct upgrade options. I extend the offer to call us to anyone with Waves...
Forum: Pro Tools TDM Systems (Mac) 01-11-2008, 08:13 AM
Replies: 6
Views: 2,645
Posted By Waves Customer Support
Re: CgershwinWavesDSP::WriteExec

Hey Matt,

CGershwin on HD systems (like the COnyx errors on the Mix systems) are generally caused by mismatching sample rate settings on external digital equipment. For example your ProTools...
Forum: Pro Tools TDM Systems (Mac) 11-21-2006, 09:03 AM
Replies: 133
Views: 10,604
Posted By Waves Customer Support
Re: New Waves stuff

This is incorrect information. No change the WUP system is planned after Dec 1st. Please contact us direct at 865-909-9200x2 if you have any questions about updates or upgrades. Once you have the...
Forum: Pro Tools TDM Systems (Mac) 11-21-2006, 08:35 AM
Replies: 133
Views: 10,604
Posted By Waves Customer Support
Re: New Waves stuff

Hello,

Currently, the Waves V-Series and MaxxVolume plug-ins are only available as part of the Waves Mercury Bundle. Complete details on the contents of Mercury are available at...
Forum: 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) 05-17-2006, 09:34 PM
Replies: 12
Views: 4,584
Posted By Waves Customer Support
Re: Waves 5 loading time .... ...... ...... takes

Hello and thank you for your support,

Unlike other plugins that load into ProTools one by one, all 41 of the Waves plugins in your Diamond Bundle load via the Waveshell. This is why it appears to...
Forum: Pro Tools TDM Systems (Mac) 04-25-2006, 12:50 PM
Replies: 15
Views: 4,110
Posted By Waves Customer Support
Re: Mac OS X 10.4.6 Now Qualified

Customers on 10.4.6 who have the current Version of Waves with the PT7 compatibility update should download and install this combo update as well.
Forum: Pro Tools TDM Systems (Mac) 03-28-2006, 07:22 AM
Replies: 13
Views: 3,631
Posted By Waves Customer Support
Re: waves ver 4 authorisaation from old laptop adv

Hi Ed,

Email correspondences, forum posts, etc can sometimes be misinterpreted as short or rude since they generally are right to the point and don't have a lot of fluff. Certainly a rude or...
Forum: Pro Tools TDM Systems (Mac) 03-27-2006, 08:05 AM
Replies: 13
Views: 3,631
Posted By Waves Customer Support
Re: waves ver 4 authorisaation from old laptop adv

Hi Chris,

The Waves Update Plan renewal is only necessary if your colleague needs to update to the current version of Waves or wants the current bonus plugins, support, etc.

Have him contact...
Forum: 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) 03-13-2006, 12:23 PM
Replies: 17
Views: 5,524
Posted By Waves Customer Support
Re: Waves Adds the Doubler

Hi JFreak,

Yes the bonus plugins' WUP is directly linked to the base product's (Gold+RenMaxx in your case) WUP. In other words, renewing your Gold+RenMaxx would also renew the WUP for the IRL,...
Forum: 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) 03-09-2006, 06:30 PM
Replies: 17
Views: 5,524
Posted By Waves Customer Support
Re: Waves Adds the Doubler

Hi Ducky,

You are right about the type-o listing Doubler as a WUP bonus plugin for Diamond. Doubler has always been part of the Diamond bundle. This has been corrected in my original post at...
Forum: 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) 03-09-2006, 06:55 AM
Replies: 17
Views: 5,524
Posted By Waves Customer Support
Re: Waves Adds the Doubler

Hello,

Any bonus plugins added under the Waves Update Plan are covered by the base product's WUP (Platinum, etc). Bonus plugins do not increase your total Waves Update Plan coverage.

...
Forum: Pro Tools TDM Systems (Win) 03-07-2006, 06:37 AM
Replies: 11
Views: 3,997
Posted By Waves Customer Support
Re: Waves SSL TDM Crashing PT7

Hello,

There are some good suggestions here. Make sure you have the current updated Version of the SSL 4000 Collection installer and the PT 7.1 update.

If you continue to have issues please...
Forum: Pro Tools TDM Systems (Mac) 03-06-2006, 08:17 AM
Replies: 4
Views: 2,338
Posted By Waves Customer Support
Re: CGershwinWavesDSP......WHAT?

Thank you JSR,

Yes, a sample rate mismatch can cause this error. Essentially what is happening the system believes (due to the sample rate mismatch) that it has more DSP than really is available....
Forum: Pro Tools TDM Systems (Mac) 03-03-2006, 07:14 AM
Replies: 49
Views: 6,894
Posted By Waves Customer Support
Re: Waves added Q-Clone to the Diamond Bundle!

Hi Jon,

Please contact me direct and I'll look into your case.

Best regards,

Tim Holbert
Waves Customer Support
865-909-9200 x2
Forum: Pro Tools TDM Systems (Mac) 03-03-2006, 07:13 AM
Replies: 49
Views: 6,894
Posted By Waves Customer Support
Re: Waves added Q-Clone to the Diamond Bundle!

Hi Jon,

Please contact me direct and I'll look into your case.

Best regards,

Tim Holbert
Waves Customer Support
865-909-9200
Forum: Pro Tools TDM Systems (Mac) 02-23-2006, 02:24 PM
Replies: 49
Views: 6,894
Posted By Waves Customer Support
Re: Waves added Q-Clone to the Diamond Bundle!

Hello,

I'll address a few things in the thread that are not correct:

1) Waves has not increased list prices on our bundles. Prices on all of our bundles have stayed the same for many years. ...
Forum: 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) 02-18-2006, 09:16 AM
Replies: 16
Views: 6,471
Posted By Waves Customer Support
Re: Alternative to WAVES Plugins?

Hello,

I'm not sure whom you talked to, but I would be happy to look into not only what went wrong on your phone call, but do what I can to find a solution for your upgrade needs. Waves takes...
Forum: Pro Tools TDM Systems (Mac) 02-07-2006, 06:49 AM
Replies: 1
Views: 2,240
Posted By Waves Customer Support
Re: Waves support please help me WUP my IR1

Hello,

Please contact Waves Customer Support direct at 865-909-9200 x2. We are available Mon - Fri, 9am - 6pm EST to answer any questions you have and look into all of your update/upgrade options...
Forum: 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 12-08-2005, 01:45 PM
Replies: 3
Views: 2,823
Posted By Waves Customer Support
Re: Ilok and Waves

DigiTechSupt is correct (thanks), we did suggest this when Waves moved to iLok authorization to better service Waves Customers who may experience problems with Waves on iLok. However, this was only...
Forum: Pro Tools TDM Systems (Mac) 11-28-2005, 06:52 PM
Replies: 122
Views: 8,831
Posted By Waves Customer Support
Re: Waves keeps giving

Hi Matt,

Thank you for your comments. Please keep in mind that most of the many thousands of Waves users are happy with WUP and the advantages it offers. There are very, very few unhappy...
Showing results 1 to 25 of 44
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