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Posts Made By:
jeffro
Forum:
Licensing & Accounts
05-31-2019, 09:40 PM
Replies:
32
Can't log into my AVID master account
Views:
34,810
Posted By
jeffro
Re: Can't log into my AVID master account
Account auto-locked from too many failed attempts. Will get you a temp password - pls check your email in a bit...
Forum:
Licensing & Accounts
05-29-2019, 10:40 AM
Replies:
32
Can't log into my AVID master account
Views:
34,810
Posted By
jeffro
Re: Can't log into my AVID master account
Account was auto-locked following repeated attempts. Unlocked now so please try again and let us know the results.
Forum:
Licensing & Accounts
01-30-2019, 12:27 PM
Replies:
32
Can't log into my AVID master account
Views:
34,810
Posted By
jeffro
Re: Can't log into my AVID master account
Welcome to the community.
Couldn't find an account based on your email address so please contact support (https://www.avid.com/learn-and-support/contact-audio-and-music-support) to provide your...
Forum:
Licensing & Accounts
08-29-2018, 11:20 PM
Replies:
32
Can't log into my AVID master account
Views:
34,810
Posted By
jeffro
Re: Can't log into my AVID master account
Last Login shows as 8/24 so it looks like you were able to get in following this post. Everything okay now?
Forum:
Licensing & Accounts
08-17-2018, 02:16 PM
Replies:
32
Can't log into my AVID master account
Views:
34,810
Posted By
jeffro
Re: Can't log into my AVID master account
Welcome to the community.
Please look for a case update email asking for your account info. Thanks!
Forum:
Licensing & Accounts
10-08-2017, 10:46 PM
Replies:
32
Can't log into my AVID master account
Views:
34,810
Posted By
jeffro
Re: Can't log into my AVID master account
Welcome to the community.
Did a password reset for you, but if that doesn't help please start a new registration support case (http://avid.force.com/Support/RegistrationCaseCreation).
Forum:
Licensing & Accounts
09-16-2017, 03:17 PM
Replies:
32
Can't log into my AVID master account
Views:
34,810
Posted By
jeffro
Re: Can't log into my AVID master account
Okay, will get a support case going to solve this. Please look for a case notice email in a bit. Thanks!
Forum:
Licensing & Accounts
09-16-2017, 10:59 AM
Replies:
32
Can't log into my AVID master account
Views:
34,810
Posted By
jeffro
Re: Can't log into my AVID master account
Welcome to the community.
Unlocked your account and did a password reset. Please let us know if that doesn't help.
Forum:
Licensing & Accounts
07-14-2017, 04:20 PM
Replies:
32
Can't log into my AVID master account
Views:
34,810
Posted By
jeffro
Re: Can't log into my AVID master account
Welcome to the community.
Responded via support case to get your info. Please check your email (inbox and junk/spam) and reply to that. Thanks.
Forum:
Licensing & Accounts
05-24-2017, 09:23 PM
Replies:
32
Can't log into my AVID master account
Views:
34,810
Posted By
jeffro
Re: Can't log into my AVID master account
Welcome to the community.
I see that Arianne helped via your support case.
Forum:
Licensing & Accounts
12-16-2016, 04:59 PM
Replies:
32
Can't log into my AVID master account
Views:
34,810
Posted By
jeffro
Re: Can't log into my AVID master account
Welcome to the community. Please check your PMs (http://duc.avid.com/private.php).
Forum:
Licensing & Accounts
02-26-2016, 06:45 PM
Replies:
32
Can't log into my AVID master account
Views:
34,810
Posted By
jeffro
Re: Can't log into my AVID master account
Welcome to the community.
Check your PM's... you should be all set now.
Showing results 1 to 12 of 12
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