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Search: Posts Made By: jeffro
Forum: Licensing & Accounts 02-12-2018, 05:02 PM
Replies: 21
Views: 6,773
Posted By jeffro
Re: Just upgraded from Pro Tools First, now no iLok asset?!

Pro Tools Subscription and Pro Tools Plan licenses were deposited in the iLok account associated with your community email on 2/10/2018. They are currently activated to your iLok Cloud...
Forum: Licensing & Accounts 02-12-2018, 04:42 PM
Replies: 21
Views: 6,773
Posted By jeffro
Re: Just upgraded from Pro Tools First, now no iLok asset?!

The subscription process will deposit an iLok license, and that's done to the User ID you specify. We've seen a few cases where customers created a second (or third) iLok account and have their iLok...
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