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Forum: Eleven Rack

08-15-2016, 06:12 AM

Replies: 89

Sticky: ERXP "SystemId Entered does not match the SystemId on record for this Serial"

Views: 72,087

Posted By crypto90

Re: "SystemId Entered does not match the SystemId on record for this Serial"

after a 3rd reset it worked ! Thank you Corina & Avid.

For reference, you dont need to have an actual XP SP3 computer to perform the upgrade. Doing it in a virtualized pc works just as well.

Forum: Eleven Rack

08-15-2016, 05:37 AM

Replies: 89

Sticky: ERXP "SystemId Entered does not match the SystemId on record for this Serial"

Views: 72,087

Posted By crypto90

Re: "SystemId Entered does not match the SystemId on record for this Serial"

---

Some further explanation: I've originally used the second license key on my windows 10 machine and the update crashed so i installed windows XP sp3 in a virtualPC instance, and it seems it...

Forum: Eleven Rack

08-15-2016, 03:51 AM

Replies: 89

Sticky: ERXP "SystemId Entered does not match the SystemId on record for this Serial"

Views: 72,087

Posted By crypto90

Re: "SystemId Entered does not match the SystemId on record for this Serial"

Got a response from customer care (Corina) with a new SN/System ID but it still doesnt work.

First it said that the Serial Number entered is not valid for your product

and now after a while it...

Forum: Eleven Rack

08-13-2016, 06:34 AM

Replies: 89

Sticky: ERXP "SystemId Entered does not match the SystemId on record for this Serial"

Views: 72,087

Posted By crypto90

Re: "SystemId Entered does not match the SystemId on record for this Serial"

finally made a case ID. Please take a look.

Thank you !

I'm using a Windows 10 machine, hope this doesnt pose a problem as i dont have access to any machines running lower versions.

case...

Forum: Eleven Rack

08-13-2016, 05:54 AM

Replies: 89

Sticky: ERXP "SystemId Entered does not match the SystemId on record for this Serial"

Views: 72,087

Posted By crypto90

Re: "SystemId Entered does not match the SystemId on record for this Serial"

Hi guys,

I bought the expansion pack today and it seems to have the same issue. I've tryed making a case with Avid but it seem even the support website is broken (invalid request - after clicking...

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