Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Search Forums

Showing results 1 to 25 of 118
Search took 0.01 seconds.
Search: Posts Made By: js_nyc
Forum: Pro Tools 12 Today, 05:18 PM
Replies: 1
Views: 12
Posted By js_nyc
Error: Plug-ins not enabled- not 64bit compatible

Hello all,

Running PT HD 12.6.1 and 10.3.10
Mac OS 10.8.5

Everything was running smoothly in both PT 10 and PT12, until recent plug-in error- saying they are not 64 bit compatible.

Saw many...
Forum: Pro Tools 2019 11-09-2019, 10:17 AM
Replies: 5
Views: 339
Posted By js_nyc
Re: 2019.10_ Video starts then goes black

After no results with all troubleshooting, took my client back to 2019.6 and everything works perfectly again. Staying put for now.
Forum: Pro Tools 2019 11-07-2019, 03:41 PM
Replies: 5
Views: 339
Posted By js_nyc
2019.10_ Video starts then goes black

Hello all,

Client's Pro Tools 2019.10 version either starts to play a video that immediately goes to black, or never leaves black screen. The same session works fine on my rig with High Sierra and...
Forum: Pro Tools 10 11-05-2019, 09:44 AM
Replies: 1
Views: 185
Posted By js_nyc
Client's Pro Tools rig problems

Hello all,
Working on a client's rig with the following set-up:

Pro Tools 10.x
Mac Pro 3.2 GHz quad-core intel xeon with 16G RAM
4 Drives (including Main)- 3 with 800G storage
Mac OS 10.6.8
...
Forum: Pro Tools 2019 11-04-2019, 04:47 PM
Replies: 25
Views: 2,102
Posted By js_nyc
Re: Waiting for video engine to launch. stuck progress bar

Okay everyone- I promised I would get back to you all. With the IT person from the University in tow, we went through the Admin account on one of their 2 computers to perform a screen share with a...
Forum: Pro Tools 2019 10-22-2019, 08:19 AM
Replies: 25
Views: 2,102
Posted By js_nyc
Re: Waiting for video engine to launch. stuck progress bar

Thanks for your suggestions. I am now checking if these OS drives were formatted Mac OS Extended (Case-sensitive, Journaled), which will not allow the AVE to operate. They have to be formatted as Mac...
Forum: Pro Tools 2019 10-22-2019, 08:15 AM
Replies: 25
Views: 2,102
Posted By js_nyc
Re: Waiting for video engine to launch. stuck progress bar

I don't believe these University machines use that system, but I will double-check. Thanks.
Forum: Pro Tools 2019 10-21-2019, 02:20 PM
Replies: 25
Views: 2,102
Posted By js_nyc
Forum: Pro Tools 2019 10-21-2019, 01:51 PM
Replies: 25
Views: 2,102
Posted By js_nyc
Re: Waiting for video engine to launch. stuck progress bar

Thanks for the reply. I am troubleshooting two University computers: Mac OS 10.14x (Mojave) PT 2019.6 Ultimate. I followed your workaround suggestion, but I cannot even enable the Video Engine after...
Forum: Pro Tools 2019 10-21-2019, 11:41 AM
Replies: 25
Views: 2,102
Posted By js_nyc
Re: Waiting for video engine to launch. stuck progress bar

Having the same problems on the same specs as mentioned above (without a video external playback device). AVID- have you looked into this for an immediate solution? Please let us know. Thanks.
Forum: Pro Tools 2018 08-15-2019, 12:39 PM
Replies: 4
Views: 532
Posted By js_nyc
Forum: Pro Tools 2018 08-09-2019, 11:53 AM
Replies: 4
Views: 532
Posted By js_nyc
2018.12 HD- down arrow key not working properly

Hello all. Have a client using PT 2018.12 HD on an iMac with High Sierra. When playing down the timeline, the Down Arrow Key does not mark the in point of a selection start (with Up Arrow Key...
Forum: ICON & C|24 01-17-2019, 11:03 AM
Replies: 4
Views: 48,856
Posted By js_nyc
Re: Help with C|24 monitoring section

Thanks to all for the advice.
Forum: ICON & C|24 01-15-2019, 08:40 AM
Replies: 4
Views: 48,856
Posted By js_nyc
Help with C|24 monitoring section

Hello everyone. Have a client with the following configuration:
Mac trash can with High Sierra and PT 12.x HDX1
4 16 I/Os- all analog
3 pairs of stereo speakers on a passive switcher
Blue Sky...
Forum: Pro Tools HDX & HD Native Systems (Mac) 02-20-2018, 01:46 PM
Replies: 13
Views: 4,644
Posted By js_nyc
Re: HD Native card not recognized- ran many tests

Hey thanks- the card was recognized! The only thing is now in the Playback Engine window, the Native HD selector is grayed out, saying the "Digilink I/O license is missing". Since my client purchased...
Forum: Pro Tools HDX & HD Native Systems (Mac) 02-17-2018, 08:31 PM
Replies: 13
Views: 4,644
Posted By js_nyc
Re: HD Native card not recognized- ran many tests

Thanks so much. I will try this if possible and let you know.
Forum: Pro Tools HDX & HD Native Systems (Mac) 02-16-2018, 04:57 PM
Replies: 13
Views: 4,644
Posted By js_nyc
Re: HD Native card not recognized- ran many tests

Thanks, Dave.

1- did this- same result
2- as you can see from the pics that I submitted, he is on Sierra (10.12.x), trying to run PT 11.3.2_ Would this cause these problems with the HDn card,...
Forum: Pro Tools HDX & HD Native Systems (Mac) 02-16-2018, 04:45 PM
Replies: 13
Views: 4,644
Posted By js_nyc
Re: HD Native card not recognized- ran many tests

Thanks, Drew. Yeah, I guess this beast is PCIe equipped...

I do mean the HD Drivers. Installed the 11.3.2 that came with the 11.3.2 PT Installer. Do you think I should try rolling back to the...
Forum: Pro Tools HDX & HD Native Systems (Mac) 02-15-2018, 02:43 PM
Replies: 13
Views: 4,644
Posted By js_nyc
HD Native card not recognized- ran many tests

Working with a client on their configuration:

10004


10005

As you can see from the pictures, their PCIe Native Card does not show the driver installed, so it is not even recognized by...
Forum: Pro Tools TDM Systems (Mac) 06-22-2017, 07:39 AM
Replies: 6
Views: 3,800
Posted By js_nyc
Re: 192 Accel repair person needed

Thanks, all for your kind input. I did the ribbon cable cleaning/reseating with all the I/O cards but did not get over to the power supply area. May pursue this, but my client is running out of...
Forum: Pro Tools TDM Systems (Mac) 06-19-2017, 11:45 AM
Replies: 6
Views: 3,800
Posted By js_nyc
192 Accel repair person needed

I have a client who has the HD Accel/PT 10x/192 16 Analog Inputs. He has been experiencing a static/crackling on the inputs 1-8 and 9-16. No issues with the output signal. I did troubleshooting...
Forum: Pro Tools TDM Systems (Mac) 06-18-2017, 07:40 PM
Replies: 17
Views: 15,211
Posted By js_nyc
Re: I went back to Pro Tools 10 HD Accel in 2017

I have a client who has the exact system you mentioned (HD Accel/PT 10x/192 16 Analog Input). He has been experiencing a static/crackling on the inputs 1-8 and 9-16. No issues with the output signal....
Forum: Artist Series 05-10-2016, 10:33 AM
Replies: 4
Views: 2,734
Posted By js_nyc
Re: Eucon icon not appearing on menu bar or App folder

Thread Here (http://duc.avid.com/showthread.php?t=346370)
Forum: Artist Series 05-10-2016, 10:31 AM
Replies: 4
Views: 2,734
Posted By js_nyc
Found my own solution- see thread

t=346370"]http://duc.avid.com/showthread.php?t=346370[/URL]
Forum: Artist Series 05-08-2016, 09:45 AM
Replies: 4
Views: 2,734
Posted By js_nyc
Showing results 1 to 25 of 118

 
Forum Jump

All times are GMT -7. The time now is 06:13 PM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com