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Search: Posts Made By: EddieJones
Forum: Pro Tools | S3 Yesterday, 08:27 PM
Replies: 3
Views: 91
Posted By EddieJones
Re: Question about Avid warranties (purchasing a used S3)

Actually S3 (and Dock) have available support contracts. The S3 is $249 a year and the Dock $99. These cover return to base repairs.
0541-60111-15 Avid Advantage, S3 Extended Hardware Coverage...
Forum: Artist Series Yesterday, 08:15 PM
Replies: 3
Views: 108
Posted By EddieJones
Re: Windwos 10 Eucontrol Autostart not working

Please remove it from that startup folder. its an old location. Then use the EuControl option on the taskbar to enable it to auto start. Are you an admin user or standard ?
Forum: Artist Series 11-13-2019, 09:46 PM
Replies: 3
Views: 108
Posted By EddieJones
Re: Windwos 10 Eucontrol Autostart not working

I'm on Windows and it works OK. Maybe you have it in another Startup location for earlier ?
Use the Windows key + R keyboard shortcut to open the Run command.
Type the following command to open the...
Forum: Pro Tools | S3 11-13-2019, 09:43 PM
Replies: 31
Views: 1,780
Posted By EddieJones
Re: S3 vs Two S1's

We are sending an S1 to Steinberg and Apple with a list of things we want fixed/updated. We tried to replicate the crash on the tracks page with the new App but couldn't so hopefully gone away with...
Forum: Pro Tools | S3 11-10-2019, 07:06 PM
Replies: 31
Views: 1,780
Posted By EddieJones
Re: S3 vs Two S1's

The S3 was built for live first so has some differences, the other surfaces don't have the VCA spill stuff S3 has, or the top row of knobs. I wouldn't throw away revenue if it was easy believe me.
Forum: Pro Tools | S3 11-10-2019, 09:25 AM
Replies: 31
Views: 1,780
Posted By EddieJones
Re: S3 vs Two S1's

Yes its a switch...but when we turned it on to see how it worked a lot of stuff was broken, from banking, VCA spill, softkeys, it would have taken months to sort out and distract from everything else...
Forum: Pro Tools | S3 11-10-2019, 09:23 AM
Replies: 31
Views: 1,780
Posted By EddieJones
Re: S3 vs Two S1's

Here's a pic with $220 Samsung Galaxy Tab A 10.5.
Forum: Pro Tools | S6 11-08-2019, 11:15 AM
Replies: 3
Views: 213
Posted By EddieJones
Re: Preferences Nomenclature

Agreed. We do want to do this, but its not quite as simple as changing the text, it effects a lot of underlying code too, Guide rewrites, softkeys etc.
Forum: Avid Pro Mixing General Discussion 11-08-2019, 11:00 AM
Replies: 6
Views: 315
Posted By EddieJones
Re: Pro tools and controllers

I shouldn't say this but wait until S1 has been out a month and you might find an old Artist Mix for a reasonable price...It has many professional features you'll never find on any other Controller.
Forum: Pro Tools | Control 11-06-2019, 11:52 AM
Replies: 6
Views: 296
Posted By EddieJones
Re: Pro Tools Control Auto Updates even with automatic updates set to off

Nothing we can do. Avid has zero control over this honestly.
Forum: Pro Tools | S6 11-05-2019, 08:49 AM
Replies: 3
Views: 286
Posted By EddieJones
Re: Status update on missing features?

Whilst I can't promise dates, these are on the road map for next year.
Forum: Artist Series 11-04-2019, 09:37 AM
Replies: 2
Views: 554
Posted By EddieJones
Re: New Software Release EuControl Version 19.9.0

Follow this post http://duc.avid.com/showthread.php?t=406473 for a work around

It is fixed in 19.12.0 next month
Forum: Artist Series 11-02-2019, 09:44 AM
Replies: 5
Views: 298
Posted By EddieJones
Re: window follow track selection broken in 19.9.1

Please post your general settings page from EuControl and tell me how/where you are selecting a track.
Forum: Pro Tools | Control 10-31-2019, 03:12 PM
Replies: 9
Views: 941
Posted By EddieJones
Re: Avid email: "Alert: Avid Pro Tools | Control and iOS 13"

I think it will run but we havent test it so there may be some bugs.
Forum: Pro Tools | Control 10-31-2019, 12:52 PM
Replies: 9
Views: 941
Posted By EddieJones
Forum: Pro Tools | Control 10-31-2019, 12:42 PM
Replies: 6
Views: 296
Posted By EddieJones
Re: Pro Tools Control Auto Updates even with automatic updates set to off

This is not us but an Apple bug. they don't send them down. I am talking to them right now though...please see the post about top 5 Logic issues or missing features and fill it in for me.
Forum: Pro Tools | S6 10-30-2019, 11:46 AM
Replies: 0
Views: 166
Posted By EddieJones
Logic Pro and Cubase/Nuendo Users please check this out

Please see this http://duc.avid.com/showthread.php?t=406971
Forum: Pro Tools | Dock 10-30-2019, 11:45 AM
Replies: 0
Views: 142
Posted By EddieJones
Logic Pro and Cubase/Nuendo Users please check this out

Please see this http://duc.avid.com/showthread.php?t=406971
Forum: Pro Tools | S3 10-30-2019, 11:44 AM
Replies: 0
Views: 139
Posted By EddieJones
Logic Pro and Cubase/Nuendo Users please check this out

Please see this http://duc.avid.com/showthread.php?t=406971
Forum: Artist Series 10-30-2019, 11:43 AM
Replies: 20
Views: 1,061
Posted By EddieJones
Logic Pro and Cubase/Nuendo top 5 bugs or Feature additions

Please can you list your top 5-10 Logic Pro or Cubase/Nuendo bugs and new features they have added and not EUCONized. Please try and make sure these are things that they need to implement and not...
Forum: Pro Tools | S6 10-30-2019, 08:44 AM
Replies: 2
Views: 157
Posted By EddieJones
Re: Automatically Return to the Same View When You Leave a Page

Look in the local Tracks screen prefs (gear) The Position pref is what you are looking for.
Forum: Pro Tools | Control 10-30-2019, 08:38 AM
Replies: 6
Views: 296
Posted By EddieJones
Re: Pro Tools Control Auto Updates even with automatic updates set to off

I'm sorry about this. It really has nothing to do with Avid unfortunately so can't prevent the updates. We are getting close to the all new Avid Control App launch in December that not only has many...
Forum: Artist Series 10-26-2019, 12:41 PM
Replies: 3
Views: 310
Posted By EddieJones
Re: How long will Artist Mix be supported

S1 is hopefully early December
Artist Mix end of Support is 5 years away. This 100% means no more hardware repairs after that but as you can see by history it quite likely that EuControl will still...
Forum: Pro Tools | S6 10-26-2019, 12:13 PM
Replies: 2
Views: 207
Posted By EddieJones
Re: Double Pressing "Dyn" and "EQ" on Process Module

There are some rules and timers in there to stop unwanted behavior, and once you get used to it it should be more predictable. We had to do this because of issues like going to another strip and...
Forum: Pro Tools | Control 10-24-2019, 11:38 AM
Replies: 5
Views: 393
Posted By EddieJones
Re: Follow up protools control 19.9.1.7

Running the installer and removing all Apps and All prefs does the trick leaving only the Custom Softkeys.
It sounds like something is disturbing the network somehow and the App then doesn't recover...
Showing results 1 to 25 of 500

 
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