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Search: Posts Made By: JFreak
Forum: Pro Tools 2020 Today, 06:24 AM
Replies: 14
Views: 489
Posted By JFreak
Re: Pro Tools 2020.12 M1 Mac Mini

Remember that Big Sur is not yet supported


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Forum: Pro Tools 2020 Yesterday, 01:42 PM
Replies: 14
Views: 489
Posted By JFreak
Re: Pro Tools 2020.12 M1 Mac Mini

One thing that is no differernt is support. They need to support old hardware for 3yr


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Forum: Licensing & Accounts Yesterday, 05:27 AM
Replies: 7
Views: 321
Posted By JFreak
Re: Avid's Terrible and Worthless Support

Oh crap. I will escalate this anyway, lets hope someone contacts you and sorts it out.
Forum: Licensing & Accounts Yesterday, 01:00 AM
Replies: 7
Views: 321
Posted By JFreak
Re: Avid's Terrible and Worthless Support

Do you have a support case number? We may be able to escalate your case and at least ask if you should not have been charged
Forum: Pro Tools 2020 Yesterday, 12:22 AM
Replies: 14
Views: 489
Posted By JFreak
Re: Pro Tools 2020.12 M1 Mac Mini

You are being very optimistic. Last time I bought last generation G5 PowerMac in 2005, and first Intel that was fully functional was the Nehalem model Mac Pro in 2009.

Speaking of OS, transition...
Forum: 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 02-25-2021, 02:19 PM
Replies: 5
Views: 139
Posted By JFreak
Re: Pro Tools graphics gon wild (Pics)

Dare I ask which OS you are running?
Forum: General Discussion 02-24-2021, 11:46 PM
Replies: 10
Views: 833
Posted By JFreak
Re: Protect the DUC

https could potentially reduce spam posts, though
Forum: Licensing & Accounts 02-24-2021, 11:28 PM
Replies: 12
Views: 476
Posted By JFreak
Re: Does a new ultimate perpetual include legacy HD 11/12?

Maybe this should be made sticky?


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Forum: Pro Tools 2020 02-24-2021, 07:31 AM
Replies: 12
Views: 298
Posted By JFreak
Re: Protools doesn´t save IO Preferences and other settings.

Just one question. Are you always using same interface or swapping between built-in audio and interface? I have seen this behavior when you swap interfaces but if you keep using one and the same it...
Forum: Pro Tools 2020 02-23-2021, 06:13 AM
Replies: 19
Views: 803
Posted By JFreak
Re: Big Sur on Intel Mac

Let me amend your post by saying "downgrade" of your OS or simply "clean install" of the current one is the first prerequisite of getting a fully functioning PT system.
Forum: Licensing & Accounts 02-22-2021, 04:10 PM
Replies: 18
Views: 806
Posted By JFreak
Re: Avid support?

All of this is very vague, but I am escalating this just because you have been waiting for so long already. Perhaps someone at Avid would contact you.
Forum: Licensing & Accounts 02-22-2021, 03:40 PM
Replies: 18
Views: 806
Posted By JFreak
Re: Avid support?

Avid's service center in Manila is subject to all kinds of quarantine restrictions. Bad excuse but understandable in these days
Forum: ICON & C|24 02-22-2021, 02:34 PM
Replies: 3
Views: 236
Posted By JFreak
Re: C24 power supply voltages

You may have better success by ignoring the mic pres and buy externals. Even cheap ones (sub thousand for eight channels) are better than built in. Of course you need extra cabling, but taking that...
Forum: Pro Tools 2020 02-22-2021, 12:25 PM
Replies: 19
Views: 803
Posted By JFreak
Re: Big Sur on Intel Mac

Just google "site:avid.com os clean install" and you get a picture


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Forum: Pro Tools 2020 02-22-2021, 11:29 AM
Replies: 19
Views: 803
Posted By JFreak
Re: Big Sur on Intel Mac

Just remember what I told you, Big Sur support may not be a silver bullet, your students may still need to do clean install of either Catalina or Big Sur (their choice) but upgrading OS is always a...
Forum: Licensing & Accounts 02-22-2021, 11:19 AM
Replies: 12
Views: 476
Posted By JFreak
Re: Does a new ultimate perpetual include legacy HD 11/12?

I think that is misinformation. If your license authorizes 12.6 it will surely also authorize 12.5


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Forum: Pro Tools 2020 02-22-2021, 08:56 AM
Replies: 19
Views: 803
Posted By JFreak
Re: Big Sur on Intel Mac

Downgrading OS is also a possibility. At the very least do a clean install of Big Sur as OS upgrades can and will cause any kind of random problems Avid cannot reproduce.

With that said my...
Forum: Pro Tools 2019 02-22-2021, 08:09 AM
Replies: 20
Views: 5,013
Posted By JFreak
Re: Plugins still resetting to their default parameters

Do you have Avid Bug Number for this? We may be able to escalate
Forum: Licensing & Accounts 02-22-2021, 06:50 AM
Replies: 18
Views: 806
Posted By JFreak
Re: Avid support?

If you have a case number we may be able to escalate it


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Forum: General Discussion 02-22-2021, 05:25 AM
Replies: 6
Views: 487
Posted By JFreak
Re: Pro Tools Ultimate Trial on a new computer not possible

Take a look at your iLok Licence Manager then, the trial license bundle must have (time-limited) "Pro Tools Ultimate Perpetual" license in it. If this is not the case, contact Avid Support and ask...
Forum: Pro Tools 2018 02-22-2021, 03:40 AM
Replies: 5
Views: 339
Posted By JFreak
Re: Uninstalling Avid HD Driver - any benefit?

Many uninstall Avid Link but that comes back with every update so if something is not a problem better leave it as is (otherwise you get yourself a new hobby of getting rid of tgis and that after...
Forum: Pro Tools HDX & HD Native Systems (Win) 02-21-2021, 06:40 PM
Replies: 8
Views: 553
Posted By JFreak
Re: HDX CPU Spikes

Hard to guess what is the problem but you can always "print to track" id playback works and bounce fails


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Forum: Licensing & Accounts 02-21-2021, 03:34 PM
Replies: 12
Views: 476
Posted By JFreak
Re: Does a new ultimate perpetual include legacy HD 11/12?

AFAIK, yes. But if you go for subscription then it would be latest version only.
Forum: Pro Tools HDX & HD Native Systems (Win) 02-21-2021, 03:32 PM
Replies: 8
Views: 553
Posted By JFreak
Re: HDX CPU Spikes

Do you have the ignore errors during playback checked in playback preferences? Untick that and you know if you can playback you can also bounce
Forum: General Discussion 02-21-2021, 12:16 PM
Replies: 6
Views: 487
Posted By JFreak
Re: Pro Tools Ultimate Trial on a new computer not possible

Standard and Ultimate are same software, only difference being the license that unlocks Ultimate features. Check the splash screen, it says Ultimate if you have it.

Track counts should be Ultimate...
Showing results 1 to 25 of 500

 
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