Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Search Forums

Showing results 1 to 25 of 285
Search took 0.02 seconds.
Search: Posts Made By: PaulV
Forum: Pro Tools 11 07-30-2013, 01:08 PM
Replies: 34
Views: 12,074
Posted By PaulV
Re: ProTools bug/how to report/customerservice?

Thank you for posting this. We'll investigate and see what we can discover.
Forum: Pro Tools 11 07-28-2013, 11:24 PM
Replies: 34
Views: 12,074
Posted By PaulV
Re: ProTools bug/how to report/customerservice?

Hi Mike,

Sorry you're getting delays with PT11 on Windows. We've seen something like this a few times, and might have some ideas.

Would you be able to record a screen capture video of this? ...
Forum: Pro Tools 11 07-15-2013, 09:48 PM
Replies: 6
Views: 3,990
Posted By PaulV
Re: PT11 HD on OSX 10.7.5 hangs on sample import

Hi there,

Sorry you're bumping into this - we've seen the issue and have a fix for it that we'll try to get out in an upcoming Pro Tools update.

In the meantime, there are a couple options to...
Forum: Pro Tools 11 07-09-2013, 04:47 PM
Replies: 2
Views: 2,670
Posted By PaulV
Re: New workspace problems

Hi Pete,

Sorry you're running into this issue. We are aware of the bug, and are working on a fix for it for a subsequent release.
Forum: Pro Tools 11 07-02-2013, 11:58 PM
Replies: 4
Views: 2,793
Posted By PaulV
Re: Issue dragging from workspace - PT11

Hi Nose, just to clarify, are you Windows? I'm going to suspect Windows since you're talking about the 'not responding text'.

Do you have any CD's / DVD's in your drive? If so, can you try...
Forum: Pro Tools HDX & HD Native Systems (Mac) 05-25-2012, 03:36 PM
Replies: 4
Views: 2,787
Posted By PaulV
Re: 10.2 mutes after bounce

Can you double check that e-mail? It didn't arrive.

Also, you don't need to include audio, just the session file. If it was too big, that might be why it didn't make it.

It sounds like the...
Forum: Pro Tools HDX & HD Native Systems (Mac) 05-23-2012, 12:30 PM
Replies: 4
Views: 2,787
Posted By PaulV
Re: 10.2 mutes after bounce

Hi there,

Does this happen every time with a particular session? If so, would you mind sending it in to ProTools_Transfer at avid dot com?

Do you have any mute automation on that output...
Forum: macOS 05-22-2012, 11:33 AM
Replies: 52
Views: 18,098
Posted By PaulV
Re: 10.2.0 Update for Win and Mac is out

It is not yet qualified with 10.7.4. More information will be posted soon. For now you'll want to stick with 10.7.3 if you can.

That said, initial testing with 10.7.4 looks promising, and...
Forum: Pro Tools 10 05-22-2012, 11:23 AM
Replies: 2
Views: 2,798
Posted By PaulV
Re: 10.2 Surround Mixer.dpm has 0 Byte

That's a little odd looking. FWIW the surround mixer plug-in is only used for HD systems. We'll look into it.

Thanks for posting this.
Forum: Pro Tools 10 05-22-2012, 09:03 AM
Replies: 2
Views: 2,940
Posted By PaulV
Re: "Problem detected with the audio clock" HDX

Hi there,

We've fixed several HDX clock issues with 10.2. I'd recommend you try this version.
Forum: Pro Tools 10 04-29-2012, 11:52 AM
Replies: 4
Views: 5,537
Posted By PaulV
Re: Importing many session files to make a new long session

I wasn't sure if you're using Pro Tools HD or not, but if you are, you can drag session files on to the timeline to get the import session dialog, then if your sessions use the same name for the...
Forum: Pro Tools HDX & HD Native Systems (Mac) 04-14-2012, 01:01 AM
Replies: 8
Views: 4,401
Posted By PaulV
Re: HDX question re: voice allocation

Yes this still happens, but 1) you've got more voices, and 2) It uses half the number of voices as HD to do this. DSP->RTAS->DSP with HDX only uses 1 voice, as opposed to HD which used 2 for that...
Forum: Pro Tools 10 03-24-2012, 10:52 PM
Replies: 4
Views: 4,737
Posted By PaulV
Re: Importing 8 Bit WAV Files

I did a quick test with some 8-bit reference files, and it seems to be working in PT 10. Admittedly, there probably aren't many people working with 8 bit files, so it doesn't get much exposure.
...
Forum: macOS 03-17-2012, 10:51 PM
Replies: 1
Views: 2,798
Posted By PaulV
Re: HELP please PT 10.1.1 suddenly QUITS

Sorry you're crashing, and thanks for posting the crash log. It seems to be a crash in the Monophonic Elastic Audio plug-in during playback. Does it happen every time you play this session?

If...
Forum: Pro Tools 10 03-01-2012, 11:31 AM
Replies: 6
Views: 4,804
Posted By PaulV
Re: Beware: Possible Avid Beta Scam???

Yes, it's legit. That's the provider we use to host the beta forums.
Forum: Pro Tools 10 02-26-2012, 09:11 PM
Replies: 3
Views: 3,012
Posted By PaulV
Re: Fades now supported on Elastic tracks in PT10?

Yes, the little bumps you may have heard on elastic audio tracks are gone with real-time fades in PT 10. The trouble that previous versions had was that because the elastic audio algorithms are...
Forum: Pro Tools 10 02-26-2012, 08:20 PM
Replies: 17
Views: 5,428
Posted By PaulV
Re: Avid - fix the redraw issue

Hi there,

Yeah that's an annoying one. Fortunately this has been fixed and will be in an upcoming PT release.
Forum: Pro Tools HDX & HD Native Systems (Mac) 02-10-2012, 09:57 PM
Replies: 13
Views: 7,036
Posted By PaulV
Re: HDX cards, AAX plugins and voices

Yes, what Brandonx1 said. More specifically, a single voice has two directions with HDX - to the card and from the card. HDX allows us more flexibility than HD, so a round trip (such as an RTAS...
Forum: Pro Tools 10 02-01-2012, 03:25 PM
Replies: 22
Views: 16,490
Posted By PaulV
Re: Error commuicating with digishoetool - please help

Hi there,

Sorry you're having trouble with this. One thing that can cause this error is improper permissions in certain folders.

Give this a try, from the Finder:


Navigate to...
Forum: Pro Tools 10 01-31-2012, 12:58 PM
Replies: 20
Views: 8,002
Posted By PaulV
Re: HDX And DSP Cache

Yes, since you can have a different mix on tracks sharing a voice, sharing voices requires timed switching of the mixer during playback so the shared audio stream can be rerouted sample-accurately to...
Forum: Pro Tools 10 01-30-2012, 12:07 PM
Replies: 20
Views: 8,002
Posted By PaulV
Re: HDX And DSP Cache

Regarding DSP Cache, its main function was work around HD plug-in loading being slow. Plug-in loading in HDX is orders of magnitude faster, so we didn't feel it was worth the added complexity.
...
Forum: Pro Tools HDX & HD Native Systems (Mac) 01-15-2012, 02:22 PM
Replies: 40
Views: 14,369
Posted By PaulV
Re: PT HDX Systems going with the MAC Pro 2007 2007 1.1?

Some HDX cards were built before 10.1 shipped, so they had an earlier version of the firmware and will require an update. Later HDX cards will not require an update on first use, at least until the...
Forum: Pro Tools HDX & HD Native Systems (Mac) 01-15-2012, 12:58 AM
Replies: 60
Views: 26,897
Posted By PaulV
Re: HDX vs. Accel DSP usage comparsions please

A max of 3 HDX cards is supported currently, with more supported in the future. (More will work, but it's not recommended currently.)

BTW, the math adding up the clock speeds of the DSP's doesn't...
Forum: Pro Tools HDX & HD Native Systems (Mac) 01-10-2012, 10:15 PM
Replies: 40
Views: 14,369
Posted By PaulV
Re: PT HDX Systems going with the MAC Pro 2007 2007 1.1?

So officially, Avid doesn't support running HDX in the Harpertown Macs, so if you try it things are acting unreliably, Avid Customer Support won't be able to help you. Have to say that first.
...
Forum: Pro Tools 10 01-08-2012, 08:49 PM
Replies: 9
Views: 6,325
Posted By PaulV
Re: HDX Audio drop outs on all HW Inserts

OK, let us know if the sync cabling helps.

FWIW it does indeed sound like a sample clock issue, so you'll want to check those first. If those look right, try it with only one interface with loop...
Showing results 1 to 25 of 285

 
Forum Jump

All times are GMT -7. The time now is 05:34 PM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com