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Search took 0.03 seconds. Search: Posts Made By: M Taylor

Forum: Pro Tools

02-14-2024, 10:39 PM

Replies: 7

Quicktime error - frame rate 48000fps?

Views: 502

Posted By M Taylor

Re: Quicktime error - frame rate 48000fps?

Thanks for the responses, unfortunately end client facility will only accept an audio only QuickTime MOV, a stereo BWF would've been my preferred deliverable too, but it is definitely not an option. ...

Forum: Pro Tools

02-14-2024, 04:18 AM

Replies: 7

Quicktime error - frame rate 48000fps?

Views: 502

Posted By M Taylor

Re: Quicktime error - frame rate 48000fps?

Hi,

I have attached screen shots as requested.

Here is exact response from client:

Upon ingest of the AD .mov files, we’re getting a flag that “file contains an "Other" track with a frame...

Forum: Pro Tools

02-13-2024, 06:50 PM

Replies: 7

Quicktime error - frame rate 48000fps?

Views: 502

Posted By M Taylor

Quicktime error - frame rate 48000fps?

I've had a client reject some audio only QuickTime I have delivered.

It appears that the sample rate of 48000Hz is also displaying as timecode which should actually be 25fps.

If I look at file...

Forum: Licensing & Accounts

01-29-2024, 09:51 PM

Replies: 3

I can't re-activate cancelled ProTools Studio subscription

Views: 934

Posted By M Taylor

I can't re-activate cancelled ProTools Studio subscription

I have tried several times to re-activate (BUY AGAIN) my previously canceled ProTools Studio monthly subscription via AVID Online Store. I get an error either "Payment Failed" or "Your transaction...

Forum: Licensing & Accounts

05-31-2019, 04:02 PM

Replies: 32

Can't log into my AVID master account

Views: 34,828

Posted By M Taylor

Re: Can't log into my AVID master account

Hi,
I’m also having this problem too, I have tried changing password to Avid Master Account multiple times, but still can’t get access.

Thanks,

Martyn

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