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Showing results 1 to 25 of 159
Search took 0.01 seconds. Search: Posts Made By: Samba
Forum: Pro Tools 2020 12-08-2020, 05:41 PM
Replies: 135
Views: 6,498
Posted By Samba
Re: So, no renewal. We stay at 2020.

You and me both. As well as a lot of other Avid customers. The question is - what is Avid's problem? Is it upper management?
Forum: Pro Tools 2020 12-08-2020, 05:03 PM
Replies: 135
Views: 6,498
Posted By Samba
Re: So, no renewal. We stay at 2020.

Agreed. This analogy makes no sense.

My personal experience with Avid is similar to a major bank I recently dealt with. Very little concern for loyal customers.
Forum: Pro Tools 2020 12-08-2020, 04:54 PM
Replies: 4
Views: 201
Posted By Samba
Make midi notes fatter

I've searched the Pro Tools help guide for this topic without success.

How do I make the midi notes in the main view fatter? I know I can double click on the clip to enable a new screen. But I...
Forum: Pro Tools 2020 08-09-2020, 04:58 PM
Replies: 25
Views: 2,161
Posted By Samba
Re: Midi issues with sustain

Thanks, I just reposted.

Regarding midi file limitations with PT - Isn't exporting a basic function? Why would Avid not put in a little bit of effort to fix this?
Forum: macOS 08-09-2020, 04:57 PM
Replies: 1
Views: 543
Posted By Samba
When using two screens...

I'm using 2 screens (including my macbook pro screen).

The screen I have connected to my macbook pro is the screen I'm using as my primary screen.

Whenever I use pro tools, and I need to...
Forum: Pro Tools 2020 08-06-2020, 06:47 PM
Replies: 25
Views: 2,161
Posted By Samba
Re: Midi issues with sustain

I've had another strange issue for some time -

I'm using 2 screens (including my macbook pro screen)

The screen I have connected to my macbook pro is the screen I'm using as my primary screen....
Forum: Pro Tools 2020 07-29-2020, 05:23 PM
Replies: 25
Views: 2,161
Posted By Samba
Re: Midi issues with sustain

Thank you!!
Do you know if it is possible in Logic to choose whether to export multiple midi files or just one file from the same track?
Forum: Pro Tools 2020 07-28-2020, 04:42 AM
Replies: 25
Views: 2,161
Posted By Samba
Re: Midi issues with sustain

Yep. Similar to having 5 regions of audio. If it's audio, you can easily just export any part of a track you like. If you want to export just 10 seconds of a 30 minute track, its not problem.
...
Forum: Pro Tools 2020 07-15-2020, 11:00 PM
Replies: 25
Views: 2,161
Posted By Samba
Re: Midi issues with sustain

Ok will do. I haven't loaded PT's virtual piano as I'm not a fan.

Do you know what's possible with midi exporting? If i have 5 different files on the same track, should I be able to export just...
Forum: Pro Tools 2020 07-15-2020, 06:08 AM
Replies: 25
Views: 2,161
Posted By Samba
Re: Midi issues with sustain

Hi Jack,

Still having this issue amongst other midi related issues inside Pro Tools.

I checked the midi event list and I'm looking at the sustain message under the track. The sustain message is...
Forum: MIDI 07-15-2020, 05:57 AM
Replies: 3
Views: 1,579
Posted By Samba
Re: Sustain messages when recording

Hi Donald, yep tried everything. It's happening intermittently. Today I have a different issue that has also been happening intermittently -

My instrument track sometimes does not recognise my...
Forum: MIDI 07-12-2020, 04:58 PM
Replies: 3
Views: 1,579
Posted By Samba
Sustain messages when recording

Hi,

I'm using Kontakt - Alicias Keys on an instrument track with a Novation Impulse 49 + sustain pedal.

When not recording, sustain pedal works fine.

When I hit record, the sustain pedal...
Forum: Tips & Tricks 05-22-2020, 08:05 PM
Replies: 1
Views: 981
Posted By Samba
When connecting a second screen

I have a samsung screen connected to my macbook pro.

I'm using this samsung as my main screen - I'm not using the macbook pro in front of me - it is on the side of my desk.

The issue I have is...
Forum: Pro Tools 2019 05-16-2020, 12:13 AM
Replies: 8
Views: 920
Posted By Samba
Re: Midi export fil

Ok, cheers, I'll try a different browser.

I am on a subscription - monthly payments.

I honestly can't see this info in my account, so I can't tell you if I have a support plan or not. At the...
Forum: Licensing & Accounts 05-16-2020, 12:08 AM
Replies: 7
Views: 1,012
Posted By Samba
Re: Refund

Legend, thanks, I really appreciate it.

I received an email yesterday that they were looking at it. Will let you know when i know
Forum: Licensing & Accounts 05-14-2020, 08:40 PM
Replies: 0
Views: 401
Posted By Samba
Avid Support

Does anyone know how to:

A) Get any kind of support from Avid.

B) Pay for a support plan

In my account, there is a link named "Avid Advantage support plans". There are a few options, but no...
Forum: Licensing & Accounts 05-14-2020, 08:32 PM
Replies: 7
Views: 1,012
Posted By Samba
Re: Refund

Thanks for offering to help.

I have tried to dm you, but i recieved a message saying I have to turn DM on - I can't see a way to do this in my account.
Forum: Pro Tools 2019 05-14-2020, 08:01 PM
Replies: 8
Views: 920
Posted By Samba
Re: Midi export fil

If only it was that simple.

The Avid Advantage Support link does not provide an option to purchase support. It does give a link to try to find out if I'm already entitled to support, but this link...
Forum: Licensing & Accounts 05-14-2020, 07:48 PM
Replies: 7
Views: 1,012
Posted By Samba
Re: Refund

Thanks Christopher,

Yeah I'm aware that this is a user forum, but the website is terrible for support. I'm not having a go at the personal, and I am aware that providing support is difficult...
Forum: Pro Tools 2019 05-13-2020, 06:48 PM
Replies: 8
Views: 920
Posted By Samba
Re: Midi export fil

If you were to attempt to get someone from Avid to answer this question, regarding why midi exporting isn't working, how would you go about it? Like - considering the price of Avid's products, how...
Forum: Licensing & Accounts 05-13-2020, 06:44 PM
Replies: 7
Views: 1,012
Posted By Samba
Re: Refund

Anyone? Anyone from Avid actually trained to deliver legit customer service?
Forum: Pro Tools 2019 05-13-2020, 07:06 AM
Replies: 8
Views: 920
Posted By Samba
Re: Midi export fil

Thank you, Yeah even if I do that, it doesn't work. It still exports the small file, but it is big as the biggest file in the session.

I can't believe Avid have basically no motivation to offer...
Forum: Licensing & Accounts 05-12-2020, 08:30 PM
Replies: 7
Views: 1,012
Posted By Samba
Refund

I bought PT a few weeks ago, and was initially sent sibelius instead.

I have contacted support (through Avid's convoluted process) and was told over a week ago that my refund request would be...
Forum: Pro Tools 2019 05-12-2020, 08:25 PM
Replies: 8
Views: 920
Posted By Samba
Midi export fil

Hi,

Does anyone know how to export a midi file, without it exporting any other file I have on the same track?
I should be able to export a small clip? Currently, any time I export a small midi...
Forum: Pro Tools 2019 05-04-2020, 04:21 AM
Replies: 13
Views: 2,571
Posted By Samba
Re: Can't update my support code.

Glad you got this sorted! Why Avid don't fix their support system is a mystery, especially for long time customers. It's like they don't care for customer loyatly
Showing results 1 to 25 of 159
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