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-   -   New dock solo button lower then mute button (https://duc.avid.com/showthread.php?t=394023)

Sean Bombz 09-27-2017 05:09 PM

New dock solo button lower then mute button
 
Hey guys . I just received a pro tools dock to use with my s3. The solo button on the dock is much lower then the mute button . Is this normal ? It works as should but it seems odd in comparison to all the other buttons .
Thanks

EddieJones 09-27-2017 08:19 PM

Re: New dock solo button lower then mute button
 
Can you post a picture ?

Sean Bombz 09-28-2017 06:29 AM

Re: New dock solo button lower then mute button
 
1 Attachment(s)
Here ya go . Maybe the mute button is on an angle ? It’s just odd . Like I said it works as should .

Anthony_Anz 09-28-2017 07:21 AM

Re: New dock solo button lower then mute button
 
Quote:

Originally Posted by Sean Bombz (Post 2451544)
Here ya go . Maybe the mute button is on an angle ? It’s just odd . Like I said it works as should .

How's the action on the button? My Solo and Mute buttons "feel" the same.

Sean Bombz 09-28-2017 07:26 AM

Re: New dock solo button lower then mute button
 
The solo button feels the same as the s3 . The mute button feels a tiny different . Almost spongy .

EddieJones 09-28-2017 07:30 AM

Re: New dock solo button lower then mute button
 
I'll forward to the hardware guys and see what they say. Is this a new Dock ?

Sean Bombz 09-28-2017 07:32 AM

Re: New dock solo button lower then mute button
 
Yes . Brand new.

Sean Bombz 10-06-2017 06:22 AM

Re: New dock solo button lower then mute button
 
Still no word? I definitely think the mute button is not seated properly . It’s definitely a different feel from all buttons on dock and s3 . I just wanna make sure it’s not going to cause an issue in the future like when the warranty runs out .

Anthony_Anz 10-06-2017 06:56 AM

Re: New dock solo button lower then mute button
 
Quote:

Originally Posted by Sean Bombz (Post 2452739)
Still no word? I definitely think the mute button is not seated properly . It’s definitely a different feel from all buttons on dock and s3 . I just wanna make sure it’s not going to cause an issue in the future like when the warranty runs out .

If the Dock is brand new then personally, I would exchange it for a new unit..

Sean Bombz 10-06-2017 07:42 AM

Re: New dock solo button lower then mute button
 
Thanks Anthony . I’ve contacted my dealer .


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