Soundtoys sales support
How good is it? They have a deal going on where a few of their 'little' plugins are going for $10 to support the Rubicon group of military vets who go into disaster areas and help clean up and rebuild things. Also all proceeds from sales of other plugins go to the group as well. Have my eye on the Phase Mistress and Filter Freak and can only buy one. I sent their sales support a question yesterday asking this: does the Biphase model have independent controls of both sections of the phaser like the real one does? No answer back from them and the deal goes dead at midnight ET.
I demoed the plugin a while back and don't remember the answers to my questions. Does anybody know the answer? Specifically asking about those as I worked for Musitronics when they were on the farm up in Rosemont NJ back in the 70's. Did final test and repair on both the envelope follower and phaser and had a little bit of a hand in the development on the Biphase. Major test equipment back then besides the usual was a Strat & Twin Reverb. |
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I've spoke to soundtoys a few times regarding support and they have always been spot on with getting back to me. An excellent customer service company in my opinion
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My experience is that they are great! Easy to speak to.. It's been a while..
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Great company that makes some really amazing plugins. I started out with a couple $10 plugs on special and ended up with the collection.
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Don't think you'll regret your purchase Jack, (apart from maybe wanting more of their plugs)! I have the whole suite & use them regularly on every session, (although Echoboy & Filterfreak probably get the most usage). Phasemistress is a great phaser, but if I had to buy one Soundtoys plugin, it wouldn't be my first choice. As for their customer service... never had a problem, but I guess they've been pretty busy with all those $10 deals, (it is a good cause after all, & I don't see many other Devs doing the same) ;) |
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Maybe you can answer the question: does the Biphase style in PhaseMistress have independent control of both phasor sections like the real hardware has? That's important to me. |
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