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-   -   Eleven Rack Firmware update problem !!! (http://duc.avid.com/showthread.php?t=406040)

emmany 08-21-2019 04:31 PM

Eleven Rack Firmware update problem !!!
 
Hi Guys ,

I recently purchased a Eleven rack with the firmware version 1.02 ,connected to a Mac running OS Mojave . I tried updating it to the version 1.0.3 .But every time I try updating with it gives the following error

"The firmware update failed.
Please turn your Eleven Rack off and on again and then retry this updater to make sure that valid firmware is installed."

Any kind of help would be greatly appreciated .

Cheers,
Emmany

Benoni 08-23-2019 11:22 AM

Re: Eleven Rack Firmware update problem !!!
 
Did you try this

http://avid.force.com/pkb/articles/e...ssage/en422359

emmany 08-23-2019 03:29 PM

Re: Eleven Rack Firmware update problem !!!
 
Hi , Thanks mate for your reply . The link you sent was for the expansion pack 2.0 , but I have only the update to 1.0.3 . I still tried the method the link suggested , still getting the same error. I m running MacOS Mojave .Cheers , Emmany .

Benoni 08-24-2019 04:21 PM

Re: Eleven Rack Firmware update problem !!!
 
Have you tried using a different driver for the 11R and then do the update.

That is what use to work on Windows.


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