Re: Assign Module Hardware not working
 

I messaged you...can you first uninstall the Master Module software and reinstall so we are starting fresh.

Re: Assign Module Hardware not working
 

Yes, how do I do that? Sorry...

Re: Assign Module Hardware not working
 

Settings > About > Logout. Touch Administrator. The Password = password. When you get to the desktop you can simply swipe from the right edge of the screen to the left to bring up the toolbar. Choose Settings > Control Panel > Programs and Features. Find S6 Master Module in the list and then touch Uninstall. Done.



Jeff

Re: Assign Module Hardware not working
 

Yeah I am in the same boat with three modules lit purple on a bran new out of the box system. The shift purple is lit on the fader module and the bottom left config button is lit purple on two knob modules.

I have installed a bran new current version on the MTM and these are not working even after temporarly going into "Unclaimed Mode"

http://akmedia.digidesign.com/suppor...stem_88549.pdf

Temporarily Unclaiming a Module
If you forget to remove a module from the surface arrangement before physically moving it to another system, you can temporarily unclaim it after the new systems boots by holding the top two right-most switches on that module. However, it will reset back to its previous owner after a power cycle if not properly claimed by another system by adding it to that system’s arrangement.

Unclaiming Display Modules
To unclaim a Display Module:
1 Create a file named “unclaim.txt” and copy it to a FAT-formated USB flash drive.
2 Plug the USB drive into the Display Module you want to unclaim. After a few seconds, the Display Module screen displays a “Not Connected” message indicating that the process is complete.
3 Be sure to add the Display Module back to your configuration. While doing so in the Settings > Surface, Config screen, the mod- ule and/or its vacant slot might display red as if they are unavailable. This can be ignored, however, and you can drag the module back into the surface configuration to reclaim it.

Re: Assign Module Hardware not working
 

It's also a good idea to go into diagnostic mode and see if the particular module(s) are getting valid IP addresses:

Joystick Module
Select + Swap (upper left)
Fader Module
Select + Swap (Channel 1)
Process Module
Clear + Func (Channel 1)
Knob Module
Select (Channel 1) + Select (Channel 2)
Automation Module
Select + Swap (Attention Track)
Master Module
Sel + In (next to Top Left Knob)
Master Post Module
Attention Switch + Link
Display Module
Control + Alt + Shift + V (Windows Keyboard)


Jeff