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-   -   Ilok drama! "Authorization exception" error (https://duc.avid.com/showthread.php?t=393091)

Kristo Kotkas 08-16-2017 11:37 AM

Ilok drama! "Authorization exception" error
 
It looks like there is something wrong with ilok software on S3L & S6L resulting McDSP, Sonnox & Crane Song plugins stopping working. I'll re-post Ryan's fix from Facebook S6L community here too:


Quote:

Ryan O John
16 hrs
If you're using McDSP, Sonnox or CraneSong plugins, do not sync your ilok with license manager. The certificate for license manager has expired, and syncing your ilok may stop plugins from working. Dealing with PACE right now to get this fixed ASAP.

Run this installer, it fixes the PACE timeout FOR S6L and S3L ONLY: http://avid.force.com/pkb/articles/f...-VENUE-systems

For S6L and S3L ONLY:
Exit to desktop by holding control and hit shut down, run this installer,
Double click "return to venue,"
and then restart the system.

Good to go

kaiyajoy 08-16-2017 01:23 PM

Re: Ilok drama!
 
Had this issue on S6L, followed this Avid link courtesy of the wonderful folks at McDSP and it fixed the issue.

http://avid.force.com/pkb/articles/f...-VENUE-systems

brinnbacka 10-09-2017 10:11 AM

Re: Ilok drama! "Authorization exception" error
 
I have the same issue on S6L / 5.3.3.30, even after installing the new PACE -software and failing it with error "-3", which apparently should tell it's already installed. Anyone else with similar issues?

RyanJ 10-11-2017 12:33 PM

Re: Ilok drama! "Authorization exception" error
 
which plugins were you seeing that error with?

brinnbacka 10-11-2017 09:54 PM

Re: Ilok drama! "Authorization exception" error
 
McDSP and Sonnox, but turns out I just needed to show some internet to the iLok Manager and everything was fine.

RyanJ 10-16-2017 03:41 PM

Re: Ilok drama! "Authorization exception" error
 
glad it worked out!

channelaudio 12-20-2017 03:56 PM

Re: Ilok drama! "Authorization exception" error
 
I was having the exact same issue. Thanks!


___________________
Channel Audio - AV Equipment Rental & Event Production
https://www.channelaudiogroup.com/


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