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-   -   Eucontrol 3.3 software causes meters to stop working. (http://duc.avid.com/showthread.php?t=370563)

jonmichaels74 08-06-2015 02:55 PM

Eucontrol 3.3 software causes meters to stop working.
 
Eucontrol 3.3 software causes my meters to stop working on my Artist Mix and Artist Control. The release notes mention that you need to make sure that the firmware is up to date but when I checked it, it claims that I have the latest firmware on my control. (I had updated everything with the Eucontrol 3.2.2 release.)

Mix Firmware: 1.5.4.0
Control Firmware: 1.3.7.0
Transport Firmware: 1.1.8.0

I'm on a Trashcan Mac Pro running OS X 10.10.2 and Pro Tools HD 11.3.1.

priorytools 08-06-2015 02:59 PM

Eucontrol 3.3 software causes meters to stop working.
 
Maybe it's a PT v 12.1 & v 11.3.1 thing.
PT Control ios app is v12.1 not v11.3.1 compatible.
I think Eucon 3.3 is to accommodate the app

Frank Kruse 08-06-2015 03:57 PM

Re: Eucontrol 3.3 software causes meters to stop working.
 
Quote:

Originally Posted by jonmichaels74 (Post 2282573)
Eucontrol 3.3 software causes my meters to stop working on my Artist Mix and Artist Control. The release notes mention that you need to make sure that the firmware is up to date but when I checked it, it claims that I have the latest firmware on my control. (I had updated everything with the Eucontrol 3.2.2 release.)

Mix Firmware: 1.5.4.0
Control Firmware: 1.3.7.0
Transport Firmware: 1.1.8.0

I'm on a Trashcan Mac Pro running OS X 10.10.2 and Pro Tools HD 11.3.1.

Known issue mentioned in the release notes: http://duc.avid.com/showthread.php?t=370566


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