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-   -   Problem with my MC Pro (http://duc.avid.com/showthread.php?t=397997)

filip_a 03-17-2018 12:50 AM

Problem with my MC Pro
Hi guys,

I have a MC Pro (black version) and I am experiencing some problems with it. At startup, nothing happens and the touchscreen goes white with pink lines and then it goes darker, but I can not see anything on the screen.

Is this a PSU problem or could it just be the cmos battery that I read about in one thread?

Please advice me on how to get it working again.

EddieJones 03-18-2018 08:34 AM

Re: Problem with my MC Pro
Possibly the CMOS battery. Plug a vga monitor into the back and see what it says.

filip_a 03-19-2018 10:53 AM

Re: Problem with my MC Pro
So I replaced the CMOS battery and then connected a VGA monitor and got the "checksum error". I then hit F1 and came to Windows XP.

I have some questions:

1. when MC Control software on the MC Pro starts up I get an error message saying: "Hardware Failure: Unable to program Clever bla bla bla"

Should I try and re-install mc software on the mc pro???

I am currently running os x 10.6.8 on my mac pro..

filip_a 03-19-2018 11:03 AM

Re: Problem with my MC Pro
Also, the LEDs do not turn on for all encoders/knobs etc after MC app on the MC Pro has started..

EddieJones 03-19-2018 11:04 AM

Re: Problem with my MC Pro
No...that sounds like its a hardware issue unfortunately. That board is the one that piggy backs the main SBC.

filip_a 03-19-2018 03:33 PM

Re: Problem with my MC Pro
Got it working now after adjusting the VR potentiometer for the +5V to the SBC.

Although I have a question regarding shutdown:

How do you properly shut down the MC Pro? Should I exit the software to Win Xp and then just turn off the switch at the PSU?

EddieJones 03-19-2018 03:35 PM

Re: Problem with my MC Pro
It's been a while but I think there a shutdown option in the MCPro software ?

filip_a 07-26-2018 02:19 AM

Re: Problem with my MC Pro
Hi guys, so now the mc pro does startup and seem to work but I have another problem now. I tried to install a newer version of Eucon (v3.5) and during the installation I get an error message saying that some files are corrupted, it seems to be like .xml files. I can click ignore and the installation will complete anyway, but I can not get the MC Pro software to load!!!!

How can I fix this problem? I tried to uninstall the software and re-install but get the same error. Also, I cannot delete the files in the installation folder, it says they are corrrupted.

I would really like to get the Mc Pro working with Logic X soon!!

Any help please

filip_a 07-26-2018 02:20 AM

Re: Problem with my MC Pro
Should I install new firmware? Any instructions on how to do it? I did not find so useful information from Avids site..

niekbeem 07-30-2018 11:01 AM

Re: Problem with my MC Pro
Have you tried to re-image the MC Pro?
Here's a download link to Avid's "PRO EUCON SUPPORT" site:


There is this download link to "MC Rescue Image v1.13, .zip" which actually resets the OS (Windows Embedded) for the MC Pro. After resetting this OS you need to re-install the application which runs the MC PRO: EUCONMC_3.6.1_Win.zip , which you'll also find on this website.

I've got quite some experience re-imaging my MC Pro (v1) so if you need help you can PM me.

Niek/ Amsterdam

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