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-   -   Avid Accounts down ? (https://duc.avid.com/showthread.php?t=394714)

Hanswurstlsepp 10-28-2017 05:00 AM

Avid Accounts down ?
 
Hi,

I'm trying to get into my Avid Master Account. Unfortunately I cannot.

"Unable to sign in. Check your email and password and try again".

I even clicked on the "Forgot Password" link - but I received no mail from Avid.

I just talked with a colleague. Same at his studio.

Is this known ? Or is it only in Germany ? Any ideas how long ?

Thx

TCM 10-28-2017 05:26 AM

Re: Avid Accounts down ?
 
Works for me here (I am near KA)!

JFreak 10-28-2017 05:29 AM

Re: Avid Accounts down ?
 
works for me too

Hanswurstlsepp 10-28-2017 05:48 AM

Re: Avid Accounts down ?
 
Thx all for the replies.

In the meantime it works here fine again :)

Verbcrunch 10-30-2017 06:39 AM

Re: Avid Accounts down ?
 
I'm getting in OK via the website, but not at all through the Avid App that PT12 automatically launches on startup. Just an endless spinning ball that says "synchronizing"..

Southsidemusic 10-30-2017 06:54 AM

Re: Avid Accounts down ?
 
Quote:

Originally Posted by Verbcrunch (Post 2456955)
I'm getting in OK via the website, but not at all through the Avid App that PT12 automatically launches on startup. Just an endless spinning ball that says "synchronizing"..

Get used to it :D

The appman is a dead horse by now and i think most pro studios here have deleted it long time ago.

Google how to remove it and never look back

grayter1 10-30-2017 07:12 AM

Re: Avid Accounts down ?
 
Quote:

Originally Posted by Southsidemusic (Post 2456957)
Get used to it :D

The appman is a dead horse by now and i think most pro studios here have deleted it long time ago.

Google how to remove it and never look back

I finally uninstalled it because it continuously notified me that my account was up for renewal - about every 15 minutes or so. I checked my Avid account and I'm set for 'Auto Renewal', and otherwise in good standing, but the app says that I'm not.

Got tired of it and uninstalled.

tg


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