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-   -   11r and MAC High Sierra Issue (http://duc.avid.com/showthread.php?t=395436)

TheGuitarGrandpa 12-02-2017 04:55 AM

11r and MAC High Sierra Issue
 
My Eleven Rack keeps becoming unrecognized when Mac goes to sleep and is only reconnected when I restart. I’ve tried reinstalling the drivers and all to no avail. Anybody got any recommendations on how to keep this from happening?


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Southsidemusic 12-02-2017 05:06 AM

Re: 11r and MAC High Sierra Issue
 
Here is one - Stop using any sleep feature whatsoever when you work with audio.

This has been talked bout for ages and putting drives, computer etc to sleep is a NO NO and that is also outlined in the optimization section on Avids website aswell as here : http://duc.avid.com/showthread.php?t=300050 where you should look before posting here.

So turn OFF ALL sleep and powersaving options if you use the computer for audio.

147235 12-13-2017 11:17 AM

Re: 11r and MAC High Sierra Issue
 
I don't think OP is suggesting he is leaving audio sessions open while putting his mac to sleep. I use the Eleven Rack as my primary interface and experience the same issue on Mac OS X Sierra 10.12.6. The Eleven Rack will only connect to a Mac if you restart and wait to connect until start up is complete - on a good day.

I just spent the last 20 minutes restarting my computer over and over. I tried every USB port, with and without a USB hub, even tried different USB cables. Finally connected after the 5th attempt. Super frustrating.

The problem is not the Mac user for using their computer as intended. The problem is Avid for not figuring out a basic user case.

TheGuitarGrandpa 12-13-2017 11:32 AM

Re: 11r and MAC High Sierra Issue
 
Yeas your right it has nothing to do with putting the computer to sleep while using an audio program. Its Avid's driver issue I believe.

TheGuitarGrandpa 12-13-2017 11:34 AM

Re: 11r and MAC High Sierra Issue
 
Quote:

Originally Posted by Southsidemusic (Post 2462261)
Here is one - Stop using any sleep feature whatsoever when you work with audio.

This has been talked bout for ages and putting drives, computer etc to sleep is a NO NO and that is also outlined in the optimization section on Avids website aswell as here : http://duc.avid.com/showthread.php?t=300050 where you should look before posting here.

So turn OFF ALL sleep and powersaving options if you use the computer for audio.

No one is putting the computer to sleep while using an audio program. But thanks for the smartelic reply thats what people are looking for.

147235 12-13-2017 11:51 AM

Re: 11r and MAC High Sierra Issue
 
Quote:

Originally Posted by TheGuitarGrandpa (Post 2463915)
But thanks for the smartelic reply thats what people are looking for.

+1

Southsidemusic 12-13-2017 12:36 PM

Re: 11r and MAC High Sierra Issue
 
Quote:

Originally Posted by TheGuitarGrandpa (Post 2463915)
No one is putting the computer to sleep while using an audio program. But thanks for the smartelic reply thats what people are looking for.

You write after the computer goes to "sleep" in your post so one would say thats why it is a problem even if you don't have PT open. The audio interfaces like 11r will loose connection as soon as the computer sleep as you say yourself.

If i missunderstood that I am sorry but just reading what you said ..

And i never said while using audio programs, it is the whole computer and doesn't matter what is open or not.

Pingafuego 12-21-2017 02:59 PM

Re: 11r and MAC High Sierra Issue
 
Eleven Rack is now supported with Mac OS High Sierra 10.3.2

http://avid.force.com/pkb/articles/e...13-High-Sierra

vernon 01-20-2019 08:44 AM

Re: 11r and MAC High Sierra Issue
 
sudo killall coreaudiod

this command will force core audio to restart, just had my audio drop in the 11R and did this command in terminal, its back up. Ive been on the hunt for terminal commands to drop and restart the 11R, but im thinking this is also a core audio ordeal, and im not certain that the 11R is really meant to be used without a host interface. If it were then the driver might stay engaged even after sleep mode

DonaldR 02-01-2019 09:31 AM

Re: 11r and MAC High Sierra Issue
 
Quote:

Originally Posted by vernon (Post 2513331)
sudo killall coreaudiod

Will try for sure. Thanks


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