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-   -   Linking Pro tools 10 and iLok issue (https://duc.avid.com/showthread.php?t=386881)

T-bizzle 12-03-2016 07:08 PM

Linking Pro tools 10 and iLok issue
 
Yes, I'm a newb to the forum. All of a sudden, Pro tools 10 doesn't wasn't to recognize my iLok.

Surely someone else has had this issue?

musicman691 12-04-2016 05:37 AM

Re: Linking Pro tools 10 and iLok issue
 
Quote:

Originally Posted by T-bizzle (Post 2398869)
Yes, I'm a newb to the forum. All of a sudden, Pro tools 10 doesn't wasn't to recognize my iLok.

Surely someone else has had this issue?

Looking at your profile page it seems like you're running a Mac with OSX Sierra on it. First off PT10 isn't compatible with Sierra and never will be, Amongst other things the plugin insert menus are blank until you hover over them - been that way since Yosemite. I'm also guessing you did an in situ upgrade to Sierra and didn't install PT10 fresh - another no-no.

Barring those issues does your computer have USB3 ports? It's a known issue that USB3 ports and the iLok don't get along. The usual remedy is to use a USB hub between the computer and iLok.


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