Avid Pro Audio Community - Renewal or Upgrade?

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- - Renewal or Upgrade? (https://duc.avid.com/showthread.php?t=399723)

Tezekiel

06-12-2018 02:42 AM

Renewal or Upgrade?

Hey guys,

I have just opened my ProTools HD recently and discovered that my license has expired. I am still within the "30-Day" grace period as of this post.

I have tried multiple method, but can't seem to find a link that allows me to renew my license.

I know ProTools HD has been updated to ProTools Ultimate. Does this mean that I have to repurchase it again or am I missing a link to renew and upgrade my license?

Help please,
Thanks!

jeffro

06-12-2018 06:49 PM

Re: Renewal or Upgrade?

The 30-day grace period is for Upgrade Plans with perpetual licenses. Your case shows you had a Pro Tools HD Annual Subscription that ended 6/6/2018, so you can simply subscribe again. Please reply to your support case if you need additional assistance, thanks!

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