Avid Pro Audio Community - Renewal Frustration!!

Avid Pro Audio Community (https://duc.avid.com/index.php)

- Licensing & Accounts (https://duc.avid.com/forumdisplay.php?f=143)

- - Renewal Frustration!! (https://duc.avid.com/showthread.php?t=397927)

FRC	03-14-2018 06:25 AM

Renewal Frustration!!

Last Friday I renewed my account for another year and added the Avid Complete Plug-in Bundle Annual Subscription. I get an email receipt and nothing gets added to my account. So I contact support. I get the reply that "These are not in your account". Yes I know that is why I am contacting you. No reply nothing!!:mad:A
Yet I get an email from Avid everyday saying my plan has expired.:mad::mad:

jeffro

03-27-2018 06:32 PM

Re: Renewal Frustration!!

Sorry about the trouble with your original order. Looks like this was handled via your support case.

All times are GMT -7. The time now is 09:11 PM.