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-   -   Need terribly help with Digidesign RM2 monitors - Can't find anything (https://duc.avid.com/showthread.php?t=318658)

Richard Akira 03-04-2012 08:06 AM

Need terribly help with Digidesign RM2 monitors - Can't find anything
 
The tiitle says almost all:
I have a pair of RM2. A LF driver now got broken and i have to change it.
To change it it's just 4 screws and a clip.. The problem is.. Where can i buy a spare driver?
PMC couldn't help me..
Digidesign hasn't support factory/centers in italy..
There are no dealers of this product in italy..
And.. Avid support center is totally a labyrinth! :confused:
Anyone knows about these monitors.. Italian digidesign dealers are like RM2? What are they? It's really disappointing.
I need this damn driver to work and i can't find out where i can find one..

Any help appreciated

Richard Akira 03-07-2012 03:31 AM

Re: Need terribly help with Digidesign RM2 monitors - Can't find anything
 
Need seriously know how the hell do to talk with someone.
This thing is pissin me off

Craig F 03-07-2012 12:35 PM

Re: Need terribly help with Digidesign RM2 monitors - Can't find anything
 
it's a dead product
you could try buying a support corde from the Avid Store but in reality whole new speakers are were you'll probably have to go

Richard Akira 03-07-2012 04:22 PM

Re: Need terribly help with Digidesign RM2 monitors - Can't find anything
 
You can't buy an ASC for this or for something similar, i already tried.
And i refuse to think there is no a spare driver for this.
I just want to know who i can talk to.
It's incredible that for a product like this a person is not able to talk with someone competent :confused:

albee1952 03-07-2012 05:18 PM

Re: Need terribly help with Digidesign RM2 monitors - Can't find anything
 
Have you contacted any authorized avid/Digi service center? These guys might be worth a call or email. http://www.allproelectronics.com/

Richard Akira 03-08-2012 01:28 AM

Re: Need terribly help with Digidesign RM2 monitors - Can't find anything
 
I talked with the only authorized center in italy and they only repair control surfaces. Nothing to do with monitors unluckily

albee1952 03-08-2012 10:15 AM

Re: Need terribly help with Digidesign RM2 monitors - Can't find anything
 
Quote:

Originally Posted by Richard Akira (Post 1909786)
I talked with the only authorized center in italy and they only repair control surfaces. Nothing to do with monitors unluckily

Still worth an email to All Pro:rolleyes:

Richard Akira 03-30-2012 01:21 PM

Re: Need terribly help with Digidesign RM2 monitors - Can't find anything
 
BTW.. I Wrote to AllPro and they couldn't help me.
:confused:

klaukholm 03-30-2012 03:58 PM

Re: Need terribly help with Digidesign RM2 monitors - Can't find anything
 
Contact PMC, they should know what to do

Richard Akira 04-01-2012 12:46 AM

Re: Need terribly help with Digidesign RM2 monitors - Can't find anything
 
Already done.
They said they're not in control on digidesign products or assistence.
Spare parts are held by DD


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