Avid Pro Audio Community

Avid Pro Audio Community (http://duc.avid.com/index.php)
-   Avid S1, S3, Dock and Control (http://duc.avid.com/forumdisplay.php?f=135)
-   -   Question about Avid warranties (purchasing a used S3) (http://duc.avid.com/showthread.php?t=407134)

Marcel Risberg 11-13-2019 05:21 AM

Question about Avid warranties (purchasing a used S3)
 
Where can I learn about Avid warranties and service organization? Is it specific to various countries or is it worldwide in general?

The thing is: I might go and buy a used S3. The original and authorized seller though has gone out of business. Are warranties transferred? Is it still valid? .. I mean, how do I check? Is there a link / page?

Is there a service contract to subscribe to?

Most thankful for your input.

albee1952 11-13-2019 09:53 AM

Re: Question about Avid warranties (purchasing a used S3)
 
Here's what I know:
Hardware(including S3) have a 1 year warranty(so a used S3 may be out of warranty already)
For the warranty to remain effective for the full year, the seller would need to; A-have the S3 registered. And B-provide a transfer of ownership document(providid by Avid).

Having said that, my best recommendation is to look for a great deal and not to expect any warranty at all.:o

BScout 11-13-2019 07:26 PM

Re: Question about Avid warranties (purchasing a used S3)
 
https://www.avid.com/-/media/avid/fi...20190821184626

https://www.avid.com/legal/avid-prod...anty-documents

for hardware
https://www.avid.com/-/media/avid/fi...20190821184628

The S3 does not have a service contract. Only the higher up consoles do (S4 and S6)

EddieJones 11-14-2019 08:27 PM

Re: Question about Avid warranties (purchasing a used S3)
 
Actually S3 (and Dock) have available support contracts. The S3 is $249 a year and the Dock $99. These cover return to base repairs.
0541-60111-15 Avid Advantage, S3 Extended Hardware Coverage Renewal
0541-60112-15 Pro Tools Dock, Extended Hardware Support Renewal

Marcel Risberg 11-15-2019 01:32 AM

Re: Question about Avid warranties (purchasing a used S3)
 
Thank you, all three of you.
Lots of links to check out.
Really interested in upgrading from Artist Mix + Control to S3 + Dock.

Wish you a nice weekend.

mattrixx 11-15-2019 08:23 AM

Re: Question about Avid warranties (purchasing a used S3)
 
Quote:

Originally Posted by Marcel Risberg (Post 2544582)
Thank you, all three of you.
Lots of links to check out.
Really interested in upgrading from Artist Mix + Control to S3 + Dock.

Wish you a nice weekend.


S3 + Dock is great!! You'll love it.
Have a fantastic weekend too!!


All times are GMT -7. The time now is 02:45 AM.

Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com