Anybody having problems submitting support requests?
 

I've been trying all day, and getting this message:

Error: Error occurred while loading a Visualforce page.

Please try again later.

Whassup?

Re: Anybody having problems submitting support requests?
 

From what I understand this should now be fixed as of the last hour. If it is not, you may be viewing a cached page. Either restart your browser, empty the browser cache, or both.

Re: Anybody having problems submitting support requests?
 

Nope, still not working. Re-opened Chrome and cleared the cache, no go. Opened Safari instead, got the same error.

Re: Anybody having problems submitting support requests?
 

And...just tried it again, this time with Internet Explorer. Same result. A whole day without being able to even send a question. But I'm sure Avid will extend my support period, right? ;)

Re: Anybody having problems submitting support requests?
 

Looking into the cause of this, but started a support case based on your other threads to get you going in the mean time.
Thanks,
JC

Re: Anybody having problems submitting support requests?
 

Ah, thank you. The support request was dealing with these same issues, so I'll stop trying to send it to avoid redundancy.