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-   -   Protools could not initialize audio driver (https://duc.avid.com/showthread.php?t=352496)

def3mno62 03-18-2014 08:31 PM

Protools could not initialize audio driver
 
Whenever I try click the play button I get this message: "Protools could not initialize the Focusrite USB 2.0 audio driver. Please make sure that the device has been configured correctly." I've had this problem way in the past when I first got protools and can't remember how I fixed it. It was working perfectly fine before and just randomly I get this message :/ I tryed pressing N at the splash screen and changing it to all the different options but that either didn't change anything or I'd just get a different error message in its place so help would be appreciated

Katherine_Focusrite 03-24-2014 03:12 PM

Re: Protools could not initialize audio driver
 
Hi def3mno62,

What driver version do you have installed?

If you have 2.5.1 can you try uninstalling it from Control Panel > Uninstall a program and then install 2.5b4 from here.

http://beta.focusrite.com/releases/f..._usb2_drivers/

If you need more help please contact us directly so we can assist you better and get your computer details.

http://us.focusrite.com/answerbase/contact

Best regards.

holywoodj 03-25-2014 01:33 PM

Re: Protools could not initialize audio driver
 
Did you ever get this fixed? I'm having the same issue with the Focusrite Saffire 24DSP.

Katherine_Focusrite 03-27-2014 09:25 AM

Re: Protools could not initialize audio driver
 
Hi holywoodj,

As you have a Firewire Interface and not a USB Interface they use a very different driver and thus they likely have a very different reason for you receiving a similar error message.

As this is a Firewire Device and we are not aware of any specific problem there can you please contact us directly so we can get some more specifics on your computer settings and session and assist you better?

focusrite.com/answerbase/contact

Best Regards.

tross405 03-29-2014 02:20 PM

Re: Protools could not initialize audio driver
 
I've had the same problem. I feel your pain. I got PT to work the first night I installed. Since then, a month and a half later, i still haven't made one recording. As for the "could not initialize Focusrite 2.0", I did a clean uninstall of PT 11 and it got rid of that error. Now PT crashes as soon as I hit the record button. It did give me the Focusrite error once more and I relaunched and it went back to crashing. For this kind of money it should run itself. I can't get a recording with just one mic. I do know that if you don

tross405 03-29-2014 02:22 PM

Re: Protools could not initialize audio driver
 
If you don't install the audio hardware driver before re-installing PT it will give you that error

def3mno62 03-29-2014 06:54 PM

Re: Protools could not initialize audio driver
 
For which one are you referring that I'd have to do a reinstall the could not initialize error or the not enough cpu power error?

Katherine_Focusrite 04-03-2014 04:15 PM

Re: Protools could not initialize audio driver
 
Hi tross405,

We are very happy to help you out with this.

Can you please contact us directly?

Anyone having trouble with getting their Focusrite gear up and running please let us know. We are glad to help you out.

http://us.focusrite.com/answerbase/contact

Best regards


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