Avid Pro Audio Community - Support Case in Queue for 11 Days!? HELP!

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- - Support Case in Queue for 11 Days!? HELP! (https://duc.avid.com/showthread.php?t=409090)

gutterfly

03-27-2020 05:05 AM

Support Case in Queue for 11 Days!? HELP!

Hi Guys

Hope someone can help. I opened a support ticket on the 16th March and Support Centre is still just saying "Case In Queue". It's quite urgent and I can't believe it should take this long to answer?

Thanks in advance for any info you can share

Tommy

JFreak

03-27-2020 05:08 AM

Re: Support Case in Queue for 11 Days!? HELP!

Escalating...

gutterfly

03-29-2020 10:31 AM

Re: Support Case in Queue for 11 Days!? HELP!

still nothing

gutterfly

03-29-2020 10:32 AM

Re: Support Case in Queue for 11 Days!? HELP!

case no is 03904276 FWIW

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