Protools doesn´t save IO Preferences and other settings.
 

I have a problem with protools, in this version, protools doesn't save my preferences, I/O setup, recent projects, peripherals and I have to set every days, could you help me please?

Re: Protools doesn´t save IO Preferences and other settings.
 

It sounds like there might be a permissions issue. I would do a clean uninstall and then install Pro Tools again.

Re: Protools doesn´t save IO Preferences and other settings.
 

Thanks for request me.

Which is the most better mode to unistall protools?

Re: Protools doesn´t save IO Preferences and other settings.
 

Just run the installer there is no need to uninstall stuff. There is no uninstaller on Mac.

But before you do that have you tried just trashing preferences?

If this was happening to me I would look at the preferences files (the ones you would trash) and see what the create and modify dates are, what the owner/group and file permissions are and then trash then. And look at the owners/group permissions on the ~/Library/Application Support etc directories.

Re: Protools doesn´t save IO Preferences and other settings.
 

I reinstalled again and I have the same problem... I saw the folders and I cannot see nothing bad.

I change the theme to dark but doesn´t change when restart protools. This is the problem, I change the preferences and don´t change.

Re: Protools doesn´t save IO Preferences and other settings.
 

What OSX are you running? Are you running as admin?

Re: Protools doesn´t save IO Preferences and other settings.
 

Yes, I´m running like Admin and the OSX is 10.15.7

Re: Protools doesn´t save IO Preferences and other settings.
 

Just one question. Are you always using same interface or swapping between built-in audio and interface? I have seen this behavior when you swap interfaces but if you keep using one and the same it should stay the same.

Also you can save your IO and reload, it makes it easier to swap between systems.

Re: Protools doesn´t save IO Preferences and other settings.
 

Thanks for the request, The problem began when I changed my mac, I use in my study on line.

when I changed the protools version, shows this problems.

Re: Protools doesn´t save IO Preferences and other settings.
 

Check System Preferences >> Security & Privacy >> General and see if there is a standing request to allow PT to install something. Unlock and allow if necessary.

Then while you're there look at the "Privacy" tab, scroll down to "Full Disk Access" and add ProTools there, or tick the box if it is already on the list but unticked.

Hope that works.