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-   -   Renewal Frustration!! (http://duc.avid.com/showthread.php?t=397927)

FRC 03-14-2018 06:25 AM

Renewal Frustration!!
Last Friday I renewed my account for another year and added the Avid Complete Plug-in Bundle Annual Subscription. I get an email receipt and nothing gets added to my account. So I contact support. I get the reply that "These are not in your account". Yes I know that is why I am contacting you. No reply nothing!!:mad:A
Yet I get an email from Avid everyday saying my plan has expired.:mad::mad:

jeffro 03-27-2018 06:32 PM

Re: Renewal Frustration!!
Sorry about the trouble with your original order. Looks like this was handled via your support case.

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