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-   -   Lack of Response on My case (http://duc.avid.com/showthread.php?t=406381)

mixgate110 09-20-2019 09:17 AM

Lack of Response on My case
 
Why does it take so long for my case to be resolved ?
My case number is 03785310
I think 7 days to resolve a case is way too long. :confused:

mixgate110 09-22-2019 01:08 PM

Re: Lack of Response on My case
 
having to pay for support then waiting 10 - days issue still is not resolved :eek:

jeffro 09-22-2019 11:56 PM

Re: Lack of Response on My case
 
Sorry for the delay. Looking into your case and will update that - please watch for a case notice email.


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