Permanent License Lost?
Did I just lose my permanent licenses to Pro Tools and HEAT? :confused:
Yesterday I renewed for 1-year what I thought was just support + updates ($99) BUT I didn't have intention of giving up my permanent licenses of Pro Tools and HEAT (which I bough full price just a few months ago). Did AVID tricked me into a subscription model? There's no option to have support for permanent licenses? Really piss that I lost my permanent licenses :mad: I just wanted to renew support+updates - didn't have intention of losing my permanent licenses (specially HEAT that I just bough full price) |
Re: Permanent License Lost?
Quote:
If somehow Avid do help you, get a couple of these: https://www.thomannmusic.com/avid_pr...an_renewal.htm 95 USD, cheaper than the sub you paid and specifically for a perpetual license (renew by a year for updates and support). |
Re: Permanent License Lost?
Thanks for the feedback - you're correct all my permanent licenses like HEAT are still good - however permanent license of Pro Tools is gone :confused:
Didn't meant to cross-grade to subscription - just wanted to extend support+updates - will reach out to AVID - thanks again! |
Re: Permanent License Lost?
Quote:
|
Re: Permanent License Lost?
Quote:
|
Re: Permanent License Lost?
Omg, what have you done!!!!
|
Re: Permanent License Lost?
Quote:
Since I was not getting any response ended up calling. Talked to a nice lady but she was from Media Composer group but she noted that my case was indeed created but there was a large back-log and may not get a response until tomorrow at the soonest... we'll see how this ends :confused: |
Re: Permanent License Lost?
Quote:
I've alerted the webstore team about this. They'll be in touch with you through Email. Thank you, -Tope |
Re: Permanent License Lost?
Quote:
|
Re: Permanent License Lost?
Me, too. I did exactly the same thing that I've done to renew my support plan every year since it was introduced. There was no clear indication that I would lose my permanent license. I know it was a case of buyer-beware, technically my fault for not reading all the fine print. But I feel cheated because it was exactly the same process as before, no "are you sure?" message, no box to tick to acknowledge that I accept that I'm giving up something I've held for 15 years. Even so, I'd happily pay the extra $100 to get my permanent license back so I don't have to spend the next year of spare time converting every session in my archive to stems.
|
All times are GMT -7. The time now is 11:29 AM. |
Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com