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-   -   DUY - AAX-DSP Plugins (https://duc.avid.com/showthread.php?t=323547)

Oblivion777 06-04-2012 07:43 AM

DUY - AAX-DSP Plugins
 
Hi!

Anyone has any experience with DUY plug-ins? Apparently they will release some AAX-DSP versions of plug-ins and apparently they have already released some of them; or at least one anyway: Deep Analog EQ. So I was just wondering if you use them/it and what you think.

Cheers!

Drew Mazurek 06-04-2012 08:16 AM

Re: DUY - AAX-DSP Plugins
 
be careful with these guys. Some of the worst communication and customer service EVER. Do a search.

SDDP 06-04-2012 12:24 PM

Re: DUY - AAX-DSP Plugins
 
Quote:

Originally Posted by dmazurek (Post 1937083)
be careful with these guys. Some of the worst communication and customer service EVER. Do a search.

I tend to stay away from companies that I can't get a hold of.

Oblivion777 06-04-2012 02:19 PM

Re: DUY - AAX-DSP Plugins
 
Hmmm...thanks for the heads up. I did drop the guys a polite email with some questions. If I will not receive an answer in a timely manner then "forget DUY it is".

Drew Mazurek 06-04-2012 02:29 PM

Re: DUY - AAX-DSP Plugins
 
even still..... their CS comes and goes and you might catch them at a time when it's good.

Here's some "light" reading.

https://www.google.com/search?sugexp...w=1541&bih=870

Oblivion777 06-04-2012 02:51 PM

Re: DUY - AAX-DSP Plugins
 
Holy c**p! I know you advised me to google DUY support which I did intend to do tomorrow morning (it is midnight here now), but these user stories are just...well terrible. Again thank you for the warning. Personally I will keep away from DUY until the user stories will drastically improve (which might very well not).

Drew Mazurek 06-04-2012 03:13 PM

Re: DUY - AAX-DSP Plugins
 
I hate piss on companies in public (and rarely do) but this track record is just toooooo long to ignore.

I mean, I know Barcelona is a fun party town but this is ridiculous!! :D

quadraphonics 06-08-2012 01:57 PM

Re: DUY - AAX-DSP Plugins
 
Last week I ordered two plug ins from them via their web site. I have yet to receive a confirmation email. Following up via email and via phone (called 3 times) has not resulted in any communication. I would avoid this company. They have some interesting technology, but it isn't worth the headache...

Randall

rockridge98 06-08-2012 09:55 PM

Re: DUY - AAX-DSP Plugins
 
I love DUY analog bundle, but I have to agree they are the most annoying software company I have ever dealt with in terms of timely responses.
A few years ago they had a limited time sale and I tried to buy some additional products and I couldn't even get a hold of them to sell me anything during the sale.

Raoul23 06-09-2012 05:40 AM

Re: DUY - AAX-DSP Plugins
 
Communication from these guys is TERRIBLE I have the Ever pack I have tried to contact them regarding upgrading to a TDM bundle but got no reply. Sent 10+ emails, phoned them 20+ times and nothing do I've given up. These guys are BAD stay away!!!!!!!!!


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