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-   -   Free Izotope plugin - where? (http://duc.avid.com/showthread.php?t=398870)

Webb 04-25-2018 01:33 PM

Free Izotope plugin - where?
 
I got an email from Avid saying that I had a free Izotope RX Elements plugin which could be redeemed in my Avid account.

Problem is I don't see it anywhere. How do I redeem this offer? My PT plan is active and current.

jeffro 04-25-2018 01:53 PM

Re: Free Izotope plugin - where?
 
iZotope RX Elements Loyalty Offer will be listed (along with a serial number, link, and instructions) with your other products in my.avid.com > My Products and Subscriptions

64GTOBOY 04-25-2018 01:54 PM

Re: Free Izotope plugin - where?
 
Should be on your "My Products" page on Avid website.

Webb 04-25-2018 02:00 PM

Re: Free Izotope plugin - where?
 
Hmm, that's where I looked but I don't see it. I have a current annual upgrade plan. Doesn't that qualify?

jeffro 04-25-2018 02:05 PM

Re: Free Izotope plugin - where?
 
Quote:

Originally Posted by Webb (Post 2486212)
Hmm, that's where I looked but I don't see it. I have a current annual upgrade plan. Doesn't that qualify?

I checked your account using your community email address and it's the 4th product listed. Do you possibly have another account?

Webb 04-25-2018 04:06 PM

Re: Free Izotope plugin - where?
 
Quote:

Originally Posted by jeffro (Post 2486214)
I checked your account using your community email address and it's the 4th product listed. Do you possibly have another account?

You’re right...it’s there. Not sure how I missed it earlier. Thanks!

davzee103 04-28-2018 06:12 PM

Re: Free Izotope plugin - where?
 
I'm also not finding this. Is it because I have a monthly subscription and not an annual?

K Roche 04-29-2018 08:11 AM

Re: Free Izotope plugin - where?
 
Quote:

Originally Posted by davzee103 (Post 2486575)
I'm also not finding this. Is it because I have a monthly subscription and not an annual?

I do not know the answer if there is any difference between Monthly and Annual
BUT
Note you have to click the " My Products and Subscriptions " link on the " My Products " page

https://i.imgur.com/5FZfVKDh.png?1

Then it should appear as this (click this and follow instructions)
https://i.imgur.com/nvINsZgh.png?1

davzee103 04-29-2018 10:34 AM

Re: Free Izotope plugin - where?
 
I know where to look, it's simply not there. Of course it is a loyalty offer, so maybe it's because I'm a "new" customer...just made the switch from Protools MP 9 recently.
Thanks tho. I do appreciate the reply.


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