Avid Pro Audio Community

Avid Pro Audio Community (https://duc.avid.com/index.php)
-   Pro Tools 2018 (https://duc.avid.com/forumdisplay.php?f=157)
-   -   Plug In Black Screen (https://duc.avid.com/showthread.php?t=401275)

JAMESL 09-29-2018 03:55 PM

Plug In Black Screen
 
1 Attachment(s)
Good day to you all. I'm struggling with my Addictive Drums 1 plug in. I just downloaded the Latest Pro Tools 2018.7.0 update, Pro Tools recognized the plug and it appears on my instrument inserts, however when I select it the Window is pitch black (like in the picture attached) Also I have tried to open previous sessions where i used the plug in and it won't work. I have tried contacting the team over at XLN Audio, but they don't seem to see a problem regarding their software.

I appreciate your help.

Pro Tools 2018.7.0
iMac 2010
OS High Sierra 10.13.6

amagras 09-29-2018 03:56 PM

Re: Plug In Black Screen
 
Update your graphic driver if that's an option.

JAMESL 09-29-2018 04:00 PM

Re: Plug In Black Screen
 
Thanks for the suggestion. How do I do that? I believe i'm up to date with apple software and the drivers but I´ll give it a go.

amagras 09-29-2018 04:03 PM

Re: Plug In Black Screen
 
You might have to search that on Google because I use Windows

JAMESL 09-29-2018 04:12 PM

Re: Plug In Black Screen
 
It won't let me update because it says everything is up to date. So the graphic driver was not the problem. Thanks anyways!

amagras 09-29-2018 04:28 PM

Re: Plug In Black Screen
 
Then read this introductory thread and post all the info asked, I'm sure the folks here will do the best to help.
https://r.tapatalk.com/shareLink?url...1&share_type=t

albee1952 09-29-2018 06:40 PM

Re: Plug In Black Screen
 
And reach out to XLN for support/help. It may be as simple as some setting, or you might need to update Addictive Drums to the newer version 2:o

BScout 09-29-2018 08:07 PM

Re: Plug In Black Screen
 
Reinstall Addictive Drums.

The graphic framework they use was most likely broken when you did the update. This has happened before with other plugins. A reinstall fixes this (you don't have to reinstall the content though.)

NickLee 05-13-2019 09:58 AM

Re: Plug In Black Screen
 
Quote:

Originally Posted by JAMESL (Post 2501243)
Good day to you all. I'm struggling with my Addictive Drums 1 plug in. I just downloaded the Latest Pro Tools 2018.7.0 update, Pro Tools recognized the plug and it appears on my instrument inserts, however when I select it the Window is pitch black (like in the picture attached) Also I have tried to open previous sessions where i used the plug in and it won't work. I have tried contacting the team over at XLN Audio, but they don't seem to see a problem regarding their software.

I appreciate your help.

Pro Tools 2018.7.0
iMac 2010
OS High Sierra 10.13.6

Did you get it to work?
I'm having the same issue on my new Mac.
And it seems like XLN audio doesn't have an upgrade from version 1 to 2 anymore.


All times are GMT -7. The time now is 02:09 PM.

Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com