AIR DB33 Organ Presets gone in PT 12/Windows 10
 

I am running Pro Tools 12.83 on Windows 10. I just built a new windows 10 machine. The organ that comes with Pro Tools DB33 no longer has any presets. On my old Windows 10 machine I was using a couple weeks ago the presets worked fine. As nearly as I can tell at this point the other the other instruments work though Structure, which I rarely use seems to just have sine wave now. I am guessing there are some permissions somewhere I need to fix.

Re: AIR DB33 Organ Presets gone in PT 12/Windows 10
 

I found out the answer by buying tech support from avid. The problem was the Instrument files for PT 12.8.3 (Windows) don't include the preset file for the Air Instruments - they sent me new files it works. I think they are going to refund my dough as it was Avids error.