Avid Pro Audio Community - I have a Pro Tools problem and was unable to get proper phone support

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- - I have a Pro Tools problem and was unable to get proper phone support (https://duc.avid.com/showthread.php?t=407125)

stevetan

11-12-2019 03:13 PM

I have a Pro Tools problem and was unable to get proper phone support

I have Pro Tools First (i'm a beginner), spent $42 on a support code, called Avid Support. I was asked for a System ID and when I was unable to provide it (I'm not even sure i have one) i was told i could not be assisted. The young lady told me i would get an email and that someone from the community would help me. Thats was my support. I am very confused.

TOM@METRO

11-12-2019 06:37 PM

Re: I have a Pro Tools problem and was unable to get proper phone support

Moved to "Pro Tools First."

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