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-   -   Pro Tools 12.3 not responding way too often! Please help (https://duc.avid.com/showthread.php?t=374217)

SVRecords801 11-12-2015 03:03 PM

Pro Tools 12.3 not responding way too often! Please help
 
:confused:
Hi,
I recently purchased and installed pro tools 12 perpetual license and am having problems where Pro tools runs very slow and pretty much anytime I click anywhere on the screen or do anything at all, it freezes up and says not responding in the top of the screen for a few minutes. :mad:

Note: There is not a cd or dvd in my drive

Please help. Thank you

pro tools 12.3
asus laptop
intel i7 2.6ghz
8gb ram
64bit windows 8.1
1tb internal hd
5tb external hd (Lacie D2 Usb 3.0 7200 Rpm)
focusrite scarlett 2i4

sw rec 11-12-2015 03:14 PM

Re: Pro Tools 12.3 not responding way too often! Please help
 
Asus has a habit of putting floppy drive controllers in their motherboards, whether there's a floppy drive present or not. Go into BIOS and see if there's a floppy you can disable.

SVRecords801 11-12-2015 03:42 PM

Re: Pro Tools 12.3 not responding way too often! Please help
 
I went into bios and didnt see any floppy drive. Any other suggestions? I really need to get this figured out soon before I go crazy

Southsidemusic 11-12-2015 03:55 PM

Re: Pro Tools 12.3 not responding way too often! Please help
 
Hey

I would try to start PT with nothing connected to the computer.

Just the ilok and nothing else. Download www.Asio4all.com and use that as a driver for the internal soundcard.

Some of the Focusrite interfaces have been problematic and I would start by doing this and then add on part at a time.

The Weed 11-12-2015 04:36 PM

Re: Pro Tools 12.3 not responding way too often! Please help
 
Is there a CD or DVD in a drive?

Cheers,

Southsidemusic 11-12-2015 04:39 PM

Re: Pro Tools 12.3 not responding way too often! Please help
 
Quote:

Originally Posted by The Weed (Post 2310914)
Is there a CD or DVD in a drive?

Cheers,

He said no in the first post :D

ronwasserman 11-12-2015 04:45 PM

Re: Pro Tools 12.3 not responding way too often! Please help
 
Everytime someone has only 8GB of ram these kinds of things happen and yes, I know Avid says 8GB is fine.

Just my 2 cents.

Sardi 11-12-2015 06:32 PM

Re: Pro Tools 12.3 not responding way too often! Please help
 
Quote:

Originally Posted by ronwasserman (Post 2310917)
Everytime someone has only 8GB of ram these kinds of things happen and yes, I know Avid says 8GB is fine.

Just my 2 cents.

The more RAM the better, but as a side note, I've run sessions off my MBA that has 4Gb RAM on it. No issues whatsoever.

Southsidemusic 11-12-2015 06:44 PM

Re: Pro Tools 12.3 not responding way too often! Please help
 
Quote:

Originally Posted by Sardi (Post 2310953)
The more RAM the better, but as a side note, I've run sessions off my MBA that has 4Gb RAM on it. No issues whatsoever.

Same here but with 80+ tracks and many plugins on rMBP with 8GB ram and 512GB SSD so if you have 8GB ram this shouldn't be an issue at all.

Quickdraw 11-12-2015 08:12 PM

Re: Pro Tools 12.3 not responding way too often! Please help
 
If you haven't already go through and disable any unnecessary services and start up items.
Try pulling up task manager and see if there is a CPU spike.
make sure you have the most recent graphics driver installed.
Check windows update, recently there have been a lot of updates that tend to hang on install and mess with stuff until you manually install them.


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