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-   -   Projects failing to upload to cloud *need help* (http://duc.avid.com/showthread.php?t=389012)

AntonFAudioDesign 02-19-2017 02:39 PM

Projects failing to upload to cloud *need help*
 
HI everyone

i recently started having trouble with a project in the cloud. I have a small session saved as a project in the cloud. Everything was working fine but now it will not upload anything to the cloud

I keep getting a "Failed:Copybundle" message when i open the session the computer is was created on

When i try to open it on a different computer and download it, it fails and say "Failed:Asset upload failed"

Ive tried uninstalling and reinstalling the cloud client services, and i have resaved the session as a new project, on the original computer, its also fails to upload to the cloud

any help is much appreciated

Thanks to everyone in advance! :D:D

junkgear 02-19-2017 04:08 PM

Re: Projects failing to upload to cloud *need help*
 
Sine you get errors on more than one computer, this may be a problem on the cloud side. I would open a support ticket with Avid since they are the only ones that can see that side of the problem.

AntonFAudioDesign 02-20-2017 11:53 AM

Re: Projects failing to upload to cloud *need help*
 
Thanks Junkgear, will do!


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