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-   -   Won't get reset password email after resetting password in avid download center (http://duc.avid.com/showthread.php?t=402889)

philipbarman 01-13-2019 03:03 PM

Won't get reset password email after resetting password in avid download center
 
Hi,

Just bought Protools after being away for many years.

I can't get in to the avid download center, due to wrong password or username. I clicked reset password and it said "password succesfully reset check your email for you new password" I have tried to reset it three times now but I don't get any email. Please help!

jeffro 01-13-2019 09:37 PM

Re: Won't get reset password email after resetting password in avid download center
 
Welcome to the community.

I set a temp password and updated your support case. Please check your email and reply to the case notice if needed.


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