Loyalty rewards not in my account
Hi,
I'm trying to find some of the loyalty rewards that have been advertised to me by email but I cant find them in my account :
Anyone from Avid can help me? I have an active Support Plan for Pro Tools Ultimate. My account is tied to the same email address than my DUC profile. Also, how to write to support for such matters? Thanks |
Re: Loyalty rewards not in my account
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Re: Loyalty rewards not in my account
Thanks for your help Jeffro!
That explains why I couldn’t find a way to write to support. I had the impression that phone support was reserved for technical issues, not account related issues. |
Re: Loyalty rewards not in my account
Got contacted by support shortly after, everything's in my account now. Thanks!
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