Focusrite Scarlett 2i2 and Pro Tools 9.0.5 on Win 7 64 Home Premium
 

Just thought I'd leave this here for anyone who encounters the same issues I just worked through.

I bought a Focusrite Scarlett 2i2 USB interface today, to run with Pro Tools 9.0.5 on an HP laptop running Win 7 64 Home Premium - and you think I could get the thing to work?

I couldn't get Pro Tools to record or play back with the 2i2 as the audio device. I could, however, get the 2i2 to work with Audacity.

I googled like mad, to no avail.

What I ended up doing was this:

1. Go to Control Panel > Hardware & Sound
2. Click on Manage Audio Devices
3. In the window that pops up, you'll be in the Playback tab
4. Click on the "Scarlett 2i2 USB" device
5. Click Properties.
6. In the next window that pops up, go to the Advanced tab
7. Change the Default Format to "2 channel, 16 bit, 48000 Hz (DVD Quality)"
8. Click OK
9. Click on the Recording tab and repeat steps 4, 5, 6, 7 & 8
10. Click OK again

Problem solved.

Hope this is of use to someone! :-)

Re: Focusrite Scarlett 2i2 and Pro Tools 9.0.5 on Win 7 64 Home Premium
 

That's because PT was trying to use the ASIO driver and you were using the WDM or Direct driver with Audacity. The ASIO driver is not multi-client capable. Therefore, the ASIO driver won't share the interface with other devices. If you want to use the 2i2 with PT and have it be completely reliable, allowing you to open 44.1K or 48K sessions as desired, you should de-select the 2i2 as the Windows default Playback and Recording device. Anything already using the 2i2 when you load PT will be a potential conflict. While it might work OK when the sample rates are the same, it doesn't when there is a sample rate mismatch. When you do want to use the 2i2 with Audacity, select the 2i2 directly from the Audacity I/O menu in the transport.

Re: Focusrite Scarlett 2i2 and Pro Tools 9.0.5 on Win 7 64 Home Premium
 

Good thought, but the 2i2 isn't the default audio device in my setup.

I checked that, but I still get an error when switching between sampling rates - "ASIO device properties have been changed by the device control panel (I hadn't changed anything, only closed a 48k session and opened a 44.1). Pro Tools must be restarted for these changes to take effect. Please restart Pro Tools." If I then close and restart Pro Tools, the very same error appears.

If I do my little old 10-step process and switch the device back to 44.1 in the Windows Control Panel, it works for 44.1.

Yes, I see the irony in having to change device settings in order to eliminate a dialog box complaining about a change of device settings...

I pretty much never use Audacity, I only mentioned it in my original post to show that I was able to get the device working with something.

Apologies for the delayed reply also, this 2i2 setup is for my laptop, which I only ever use when I'm out of my studio.

Re: Focusrite Scarlett 2i2 and Pro Tools 9.0.5 on Win 7 64 Home Premium
 

Having a problem.

Using focusrite as the playback engine in Pro Tools 10 I can't get anything to work. No signals and no audio. Now when I use the asio4all driver I can get signals while record is armed or when playing it back - just can't get sound out to any of my play back options. Audacity and Reaper will play back sound - protools will not.

Now did you use an ASIO driver - or just the drivers that came with the 2i2? I don't want to keep spinning wheels on if I am going about this wrong. If I am to have the focusrite as the playback engine in Pro Tools please advise. I did have it that way as I mentioned earlier, but nothing at all happens when going that route. My inputs and outputs when re-configuring the i/o doesn't show up with focurite 2i2. However when using the asio4all driver I get the 2i2.

What am I doing wrong?

Re: Focusrite Scarlett 2i2 and Pro Tools 9.0.5 on Win 7 64 Home Premium
 

I ditched the ASIO4All driver, and only have the 2i2 one.

Have you followed the kooky 10-step process above?

By the way, I've made a desktop shortcut to the "Manage Audio Devices" control panel. Eliminates a step in a process I still have to do every time I change sampling rates on my laptop...

Re: Focusrite Scarlett 2i2 and Pro Tools 9.0.5 on Win 7 64 Home Premium
 

Im having the same trouble but I tried these options and I still cant get it to work.
losing the plot. Why is PT such a nightmare when doing anything!

Re: Focusrite Scarlett 2i2 and Pro Tools 9.0.5 on Win 7 64 Home Premium
 

First person to answer that question wins the DUC. :-)

Re: Focusrite Scarlett 2i2 and Pro Tools 9.0.5 on Win 7 64 Home Premium
 

Good grief. I just got a Scarlett 8i6 as something with more IO than a Mobile Pre and didn't cost a fortune like an Mbox, and I was having this weirdo issue in Pro Tools 10. Thanks for the guide at the top of this page, it solved it. Not sure if it's Focusrite's problem or Avid's, but yeeeeeeeeeeeeeeeeeeeeeeeeeeesh. :p

Re: Focusrite Scarlett 2i2 and Pro Tools 9.0.5 on Win 7 64 Home Premium
 

Thanks this workaround helped. Getting constant crashes at anything above 48KHz though >.<

Re: Focusrite Scarlett 2i2 and Pro Tools 9.0.5 on Win 7 64 Home Premium
 

Anyone figure what the exact problem is? I tired the 10 steps above with no luck. Tried it plugging my 2i2 into a different USB port each time even!!!