Avid Pro Audio Community

Avid Pro Audio Community (http://duc.avid.com/index.php)
-   macOS (http://duc.avid.com/forumdisplay.php?f=92)
-   -   Pro Tools resetting preferences. PT11 (http://duc.avid.com/showthread.php?t=359840)

Jperkins 10-21-2014 07:36 AM

Pro Tools resetting preferences. PT11
This happens to me every few months and is starting to get old.

Today, I launched Pro Tools and noticed that all (or at least most) of my preferences have been cleared. Everything from the dialogue box that appears after launching PT relating to templates, to my favorite plugins stored in the plugin menu, to recently open sessions, to the waveforms having outlines. It's basically like I launched Pro Tools for the first time.

What the hell causes this? The most annoying part is reserving all my favorite plugins again as favorites (using command + selecting plugin). I do have a time machine backup of everything but I've never gotten clear answer as to where the prefs file is that stores that info.

The only thing I did last night was repair disk permissions and restart the computer, something I do quite regularly without PT prefs resetting. I'm tired of losing settings every few months.

Can anybody help here?

Jperkins 10-21-2014 07:45 AM

Re: Pro Tools resetting preferences. PT11
I was able to find the correct PT Prefs file in Time Machine and restore it, all seems OK now.

It would be nice to know if there is a reason or something specific I'm doing to cause this though.

OSX 10.9.2
iMac 3.5 GHz i7
PT 11.2.1

clutch 10-21-2014 03:01 PM

Re: Pro Tools resetting preferences. PT11
While I'm not sure of the cause, there is an easy way to restore your prefs once they've disappeared...
Download the PT Prefs helper app from this thread and install it.
Once you've set things up again the way you like them, quit PT, run the PT Prefs and backup your current prefs.
When your prefs disappear again, just restore them using the same app.

As to why your prefs are disappearing, it could be a permissions issue. Have you run a permissions repair on your boot disk?

If it's not ALL preferences (as you hint in your first post), then it sounds like PT is writing corrupt preferences for some reason - I'd try a clean re-install of the app and see if the issue returns.

elicious 10-22-2014 02:01 AM

Re: Pro Tools resetting preferences. PT11
also happens on pt9hd, as well as 10;
and yes, pete gates is our hero...

All times are GMT -7. The time now is 10:04 AM.

Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com