Re: Love Carbon but registering sucks!
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I really think Avid hit a homer with this one. Up to 4 discrete HP mixes and dsp is huge for me. Plus, the damn thing sounds stellar! Initial hiccups were addressed, completely, and extremely timely by Avid. |
Re: Love Carbon but registering sucks!
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I just tracked a quickie test session with two acoustic guitar tracks , rhythm first and then dubbed a lead, and then dubbed a vocal and was pretty impressed with the ease. And even tracking with EQ in DSP mode and a reverb plugin on the vocal ,in native mode , I noticed no latency at all. Having been a carpenter while I DYI my desk and rack, but I leave the cables to my Pro audio guy. https://i.imgur.com/VvosvDi.jpg |
Registration problem
Hi, just received Carbon so I went to my Avid account to register then as expected got the window to activate Protools by I have only the option to activate a new Protools, the one to "extend my existing Protools..." is greyed and below: "you do not have any eligible Protools Plan" but I DO have a Protools Ultimate active plan and I absolutely want to extend it.Can someone got this already? Thanks a lot.
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Re: Registration problem
If you can see your current Ultimate license in Avid>My Products, you should be able to “Extend current Subscription or Perpetual Support plan by 1 year” - (option 3b) – as described here:
https://avid.secure.force.com/pkb/ar...n-Registration If you’re selecting the purple button “Extend my existing Pro Tools by one year – view options” and nothing is happening, Avid’s Kyle Splittgerber can fix this for you – hopefully tomorrow, as it’s about 9pm in CA right now (and about 6am in France!) |
Re: Registration problem
Yes man I know that.As I said I DO have an active Protools Ultimate plan but for some reason the registration thing does not see it, it happened to other customer, there is a topic here that I saw only after posting.Thanks
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Re: Love Carbon but registering sucks!
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Re: Love Carbon but registering sucks!
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The first time was when my logic board died and I had to get them to reset Sibelius. |
Re: Registration problem
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Actually it was Mark Corbin that fixed my issue. Thanks again Mark. |
Re: Registration problem
You bet Bob!
LFO, I sent you a private message yesterday. If you can get me the info I asked for, we can get you sorted. m |
Re: Registration problem
Thanks, I've just responded to your private message.Thanks a lot for acting so fast!!
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