2019.5 OLED not responding properly
 

Bottom row of OLED's are not properly updating when switching from PAN to EQ or AUX.

It requires multiple button presses to display the correct function. (function is correct however, when touching or turning the knob the correct values change)

Any one else have this issue?

Re: 2019.5 OLED not responding properly
 

Sounds very similar to the problem I just had http://duc.avid.com/showthread.php?t=404596

Re: 2019.5 OLED not responding properly
 

+1


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Re: 2019.5 OLED not responding properly
 

The top row is not behaving as it should in some cases I am finding also.
For example, sometimes, when I click "inserts" for a particular track, the OLEDs won't update, but the green "In" buttons do.... Have to click "back" and try again to update.

Re: 2019.5 OLED not responding properly
 

Same here. (S3+Dock+Mojave).

Re: 2019.5 OLED not responding properly
 

It's broken :(

Re: 2019.5 OLED not responding properly
 

Can I ask....if you touch the knobs when the OLED's are displaying the wrong thing...do they change to the right display ? (Just want to make sure we are seeing the same thing)

Re: 2019.5 OLED not responding properly
 

No, it's just strange. There seems to be a HUUUUGE delay when you touch someting. Sometimes the OLEDS will react, sometimes they won't.
On my system it feels as if the displays do not get the command to 'update' or 'refresh' at the correct rate. This also goes for volume readout when you move the faders.
As an example you mightl see the name of the track, then it will jump to -40 then it will stay there although the track is at minus infinite.
As this is rather annoying I hope for a quick fix.

Re: 2019.5 OLED not responding properly
 

OK, so this is not the OLED issue others are seeing (although you are probably seeing that too) It sounds like the system is bogging down. Can I ask you to uninstall using the 19.5 installer, check remove all Apps and remove all prefs, and then reinstall.

Re: 2019.5 OLED not responding properly
 

Eddie - you may be asking specifically about the S3 - but on my Artist Mix where the OLED labels don't update - changing a plugin parameter works correctly - and the label then seems to update to be correct.

Re: 2019.5 OLED not responding properly
 

That did not help, the display on the OLEDS is still very jumpy when performing pans and fades. The actual automation written is smooth, though.

Re: 2019.5 OLED not responding properly
 

Great..you have the issue we can see here and are working to fix.

Re: 2019.5 OLED not responding properly
 

same issue here - hope its sorted soon, basically unusable at the moment for me in my workflow

Re: 2019.5 OLED not responding properly
 

S3:
This is a huge problem, so I really hope there will be a fix very soon.
I don’t know if it’s mentioned here, but after touching a fader and the volume is displayed, it do not return to normal view. To do that, I have to touch select.

Re: 2019.5 OLED not responding properly
 

What are your Fader Timeout Value settings set to ?

Re: 2019.5 OLED not responding properly
 

19.5.1 when?

Re: 2019.5 OLED not responding properly
 

We are trying to get it out ASAP, hopefully before the end of May. We have already resolved a couple of things.

Re: 2019.5 OLED not responding properly
 

:eek:
Thanks for the answer Eddie.

Re: 2019.5 OLED not responding properly
 

https://youtu.be/uh2-LCd8S7U

detailing the OLED refresh issue bothering me the most - a 1 min video.

Re: 2019.5 OLED not responding properly
 

For the skittish among us, is this issue only being seen under Mojave? I haven't moved to 2019 EuCon yet...

Re: 2019.5 OLED not responding properly
 

No it happens under High Sierra too.

Re: 2019.5 OLED not responding properly
 

And on Sierra too.


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Re: 2019.5 OLED not responding properly
 

Same issue here on Mojave with S3. It is basically unusable. Do you guys actually test the software before you release it ?!?! I mean it’s quite obvious that it is broken :confused:

Re: 2019.5 OLED not responding properly
 

Yes along with many betas. it doesn't affect everyone.

Re: 2019.5 OLED not responding properly
 

2 sec

Re: 2019.5 OLED not responding properly
 

Do you have the check box above checked ?

Re: 2019.5 OLED not responding properly
 

Re: 2019.5 OLED not responding properly
 

D Day Eddie :D

Re: 2019.5 OLED not responding properly
 

Haha...it is...It is now looking like Monday, we wanted to get 2 more fixes in and out to betas over the weekend.

Re: 2019.5 OLED not responding properly
 

Its a fine Monday for updating ...

Re: 2019.5 OLED not responding properly
 

it should start to roll out in about 3 hours if all goes well.

Re: 2019.5 OLED not responding properly
 

Hi Eddie,

I just updated to Eucon 19.5.1. I don't see any firmware update for my S3 or an update to PT Control app in the Appstore which gives me this issue...

Attachment 11801

Any update regarding this issue?


Best,

Re: 2019.5 OLED not responding properly
 

Same Here.

Re: 2019.5 OLED not responding properly
 

We have no control over how long Apple takes to propagate the App around the world. I'm presuming you have it now ?

Re: 2019.5 OLED not responding properly
 

Hi Eddie,

Yes. Already have it.

No firmware update on the S3 tho. Is that correct?

Best,

Re: 2019.5 OLED not responding properly
 

Not this time

Re: 2019.5 OLED not responding properly
 

Awesome! Thank you Eddie!

Any word on the release of PT 2019.6? It was mentioned on the Whats new doc of Eucon 19.5.1.

Best,

Re: 2019.5 OLED not responding properly
 

Still having issues getting mackie control to work in studio one.

Re: 2019.5 OLED not responding properly
 

It was working as expected all day long here.

Re: 2019.5 OLED not responding properly
 

I am not even seeing the Midi ports for Eucon any more.