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-   -   ALERT: Reboot issue affecting Apple Mac Pro devices (http://duc.avid.com/showthread.php?t=406436)

Avid 09-24-2019 09:40 AM

ALERT: Reboot issue affecting Apple Mac Pro devices
 
Avid is aware of the reboot issue affecting Apple Mac Pro devices running some Avid products, which arose late yesterday. This issue is top priority for our engineering and support teams, who have been working diligently to determine and resolve the root cause. As we learn more, we will immediately publish information—directly to our customers and via our community forums and social media platforms—in order to resolve this issue for all affected customers and prevent any further issues.

Avid 09-24-2019 04:44 PM

Re: Reboot issue affecting Apple Mac Pro devices
 
https://www.avid.com/92419issue has been updated with more info and a video from Jeff Rosica, CEO & President, and Dana Ruzicka.

Avid 09-25-2019 09:29 AM

Re: ALERT: Reboot issue affecting Apple Mac Pro devices
 
Please see https://www.avid.com/92419issue for an important update.

Avid 09-25-2019 06:28 PM

Re: ALERT: Reboot issue affecting Apple Mac Pro devices
 
In an update to the Avid community, Avid posted a video with Kathy-Anne McManus, Senior Vice President of Global Customer Solutions and Services for Avid, who thanks customers and partners for helping us resolve the issue.

https://www.avid.com/92419issue


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