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-   -   Fast Track Pro out of order after last driver update (https://duc.avid.com/showthread.php?t=342482)

kleewan 07-29-2013 12:36 AM

Fast Track Pro out of order after last driver update
 
Hi everybody,
I own a Fast Track Pro and everything was working flawlessly until I installed the new 6.1.10 driver pack and the latest 1.0.2 firmware along with it.

Now, the sound has become choppy, with occasional pops/clicks noises, and it randomly change pitch and/or speed. Sometimes it just disappears. The issues occur whenever I try to playback audio, no matter what's the source (cubase projects, youtube videos, or simply listening to mp3s with windows media player).

Furthermore, my CPU usage raises to 100% when i try to load even the lightest audio projects.

I also formatted my system and re-installed everything from scratch, but nothing changed. I'm using Windows XP SP3 (x86).

Is there anyway to downgrade to the old driver/firmware? Please help me, Fast Track Pro is such a good product, I don't want to throw it away for a driver/firmware error.

JoelG 07-29-2013 09:22 AM

Re: Fast Track Pro out of order after last driver update
 
It will be a bit rough diagnosing since you did so many changes at once - with the format and driver upgrade at the same time.

After formatting, did you go through the Optimization Guides again?

Joel

kleewan 07-29-2013 12:17 PM

Re: Fast Track Pro out of order after last driver update
 
Actually, I formatted after those issues occurred, just to make sure it wasn't related with my system. Nothing changed, anyway, the problem is still there, even with a fresh install. Yes, I did follow that guide, no luck. It must be something related to the new driver/firmware, because it was working like a charm before the update. Is there any way to perform a firmware downgrade?

kleewan 09-11-2013 08:47 AM

Re: Fast Track Pro out of order after last driver update
 
A little bump...more than a month has passed, and I still haven't found any solution. Please somebody help me. Is there anybody experiencing issues after the last driver/firmware update? I'm just looking for a way to perform a firmware downgrade and go back to the old one. I don't want to throw my Fast Track Pro away for a stupid firmware problem.

JoelG 09-12-2013 08:39 AM

Re: Fast Track Pro out of order after last driver update
 
Can you post your full system specs: http://duc.avid.com/showthread.php?t=336556

I don't think there is a way to downgrade the firmware, but you can use an older driver:http://avid.force.com/pkb/articles/e...ck-Pro-Drivers

You might want to try a different USB cable, and port on the computer - for argument sake. Also, if you have another computer you can connect it to, it might be a good idea to test it to make sure it is a FTP problem and not PC.

Joel

kleewan 09-12-2013 09:27 AM

Re: Fast Track Pro out of order after last driver update
 
Quote:

Originally Posted by JoelG (Post 2082065)
Can you post your full system specs: http://duc.avid.com/showthread.php?t=336556

First of all, thanks for your answer.
os: windows xp sp3 (x86)
cpu: pentium 4 3.2 ghz
motherboard: ASUS p5kse (integrated audio card disabled in the bios)
ram: 2gb ddr2

Quote:

Originally Posted by JoelG (Post 2082065)
I don't think there is a way to downgrade the firmware, but you can use an older driver:http://avid.force.com/pkb/articles/e...ck-Pro-Drivers

You might want to try a different USB cable, and port on the computer - for argument sake. Also, if you have another computer you can connect it to, it might be a good idea to test it to make sure it is a FTP problem and not PC.

I've changed my usb cable with a brand new one, plugged in a different port. I've done a CLEAN install of the previous (6.0.7) driver on a fresh formatted system. No success. So I connected the device to my brother's desktop, again no success. It must be a firmware-related issue. Maybe the firmware file was corrupted, I don't know. There MUST be a way to force a firmware install.

Emcha_audio 09-12-2013 10:50 AM

Re: Fast Track Pro out of order after last driver update
 
Please post a sandra report you can find the link to that utility in the link JoelG has given you. Thank you.

kleewan 09-12-2013 11:14 AM

Re: Fast Track Pro out of order after last driver update
 
Quote:

Originally Posted by Emcha_audio (Post 2082108)
Please post a sandra report you can find the link to that utility in the link JoelG has given you. Thank you.

Here it is:

Computer
Model : OEM P5K SE
Serial Number : System Ser**********
Chassis : Desktop
Mainboard : ASUS P5K SE
Serial Number : MS6C7AB********
BIOS : AMI (OEM) 1104 07/07/2008
Total Memory : 2GB DIMM DDR2 DDR3

Processors
Processor : Intel(R) Pentium(R) 4 CPU 3.20GHz (2T 3.2GHz, 1MB L2)
Socket/Slot : FC LGA775

Chipset
Memory Controller : ASUS P35/G33/G31 Processor to I/O Controller 4x 200MHz (800MHz), 2x 1GB DIMM DDR2 DDR3 800MHz 128-bit

Memory Module(s)
Memory Module : Kingston KTC1G-UDIMM 1GB DIMM DDR2 PC2-6400U DDR2-800 (5-5-5-18 3-23-6-3)
Memory Module : Kingston KTC1G-UDIMM 1GB DIMM DDR2 PC2-6400U DDR2-800 (5-5-5-18 3-23-6-3)

Video System
Monitor/Panel : ACR Acer AL1716
(1600x1200, 17.1")
Video Adapter : ATI Radeon X300/X550/X1050 Series (4PS2.0, 2VS2.0, 256MB, PCIe 1.00 x16)

Storage Devices
MAXTOR STM3250310AS (250GB, SATA150, 3.5", 8MB Cache) : 233GB (C:)
TSSTcorpCD/DVDW SH-S182D (RAID, DVD+-RW, CD-RW) : N/A (D:)

Logical Storage Devices
Hard Disk (C:) : 100GB (NTFS) @ MAXTOR STM3250310AS (250GB, SATA150, 3.5", 8MB Cache)
Optical Drive (D:) : N/A @ TSSTcorpCD/DVDW SH-S182D (RAID, DVD+-RW, CD-RW)

Peripherals
LPC Hub Controller 1 : ASUS (ICH9) LPC Interface Controller
LPC Legacy Controller 1 : Winbond W83627DHG
Disk Controller : ASUS (ICH9) 2 port Serial ATA Storage Controller 1
Disk Controller : ASUS (ICH9) 2 port Serial ATA Storage Controller 2
Disk Controller : ASUS 6121 RAID Controller
USB Controller 1 : ASUS (ICH9) USB Universal Host Controller
USB Controller 2 : ASUS (ICH9) USB Universal Host Controller
USB Controller 3 : ASUS (ICH9) USB Universal Host Controller
USB Controller 4 : ASUS (ICH9) USB2 Enhanced Host Controller
USB Controller 5 : ASUS (ICH9) USB Universal Host Controller
USB Controller 6 : ASUS (ICH9) USB Universal Host Controller
USB Controller 7 : ASUS (ICH9) USB Universal Host Controller
USB Controller 8 : ASUS (ICH9) USB2 Enhanced Host Controller
SMBus/i2c Controller 1 : Intel ICH SMBus

Printers and Faxes
Printer : EPSON Stylus D92 Series (360x360, USB, Colour)

Network Services
Network Adapter : Atheros L1 Gigabit Ethernet 10/100/1000Base-T Controller - Miniport dell'Utilità di pianificazione pacchetti (Ethernet, 1Gbps)

Operating System
Windows System : Microsoft Windows XP Professional 5.01.2600 (Service Pack 3)
Platform Compliance : x86

Emcha_audio 09-12-2013 12:36 PM

Re: Fast Track Pro out of order after last driver update
 
Just out of curiosity, what version of PT are you using?

kleewan 09-12-2013 12:51 PM

Re: Fast Track Pro out of order after last driver update
 
Quote:

Originally Posted by Emcha_audio (Post 2082153)
Just out of curiosity, what version of PT are you using?

I'm not using PT, I'm using other softwares.


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