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-   -   HD OMNI - No firmware, can't install one. (http://duc.avid.com/showthread.php?t=408070)

BaroqueWorks 01-15-2020 02:13 PM

HD OMNI - No firmware, can't install one.
 
Good day,

One of our HD omni had no firmware installed in it.
This happened because of a software update gone wrong / interrupted.
There is no way to reinstall a firmware in it, even through DigiTest.

When powered on, the HD OMNI has an amber LED, nothing appears on the PREAMP and MONITOR screens, and the fan is blowing hard.

During the update process, Digitest tells me to hold the "Set" key while rebooting, even though this button doesn't exist on this hardware.

https://i.imgur.com/K2hsJyA.png

Then this message shows up "Firmware update aborted: Couldn't establish communications with the SYNC HD. Please power cycle it while holding down the set key."

https://imgur.com/a/RcpsipD

We tried the procedure with every keys available on the OMNI, to no result.

There's is no help online, I tried many computers, many digilink cables.

https://imgur.com/e6c6GuS
https://imgur.com/qFYSH56

Help?

Raytown 02-10-2020 03:13 PM

Re: HD OMNI - No firmware, can't install one.
 
Hi there. Sounds like the firmware may have been corrupted due to the failed install. Have you tried factory resetting the Omni?

1) Quit ProTools.
2) Unplug the Digi Link Cable.
3) Press the SETUP button on the front of the HD Omni.
4) Scroll the Monitor knob to “Reset”.
5) Press the Monitor knob, then press the Monitor knob a second time to confirm.

Try that then try the firmware update again and see if that works.

Cheers,

Jonny Ray


Sent from my iPhone using Tapatalk

TVPostSound 02-13-2020 09:43 AM

Re: HD OMNI - No firmware, can't install one.
 
SO are you trying to update you OMNI HD with SYNC HD firmware?????:confused:


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