Avid Pro Audio Community

Avid Pro Audio Community (http://duc.avid.com/index.php)
-   Pro Tools 2019 (http://duc.avid.com/forumdisplay.php?f=158)
-   -   2019.6: ilok don't recognize it (http://duc.avid.com/showthread.php?t=405411)

Algiu 06-27-2019 02:26 AM

2019.6: ilok don't recognize it
 
Hi everyone,
from my account i have downloaded PT 2019.6. It don't recognize Ilok and don't work. The issue it's no fixed. I had the same problem with PT 2019.5.
P.S. Avid support don't know what to do...
thanks,
alessandro

JFreak 06-27-2019 02:58 AM

Re: 2019.6: ilok don't recognize it
 
Have you updated your iLok License Manager to latest version?

Algiu 06-27-2019 06:51 AM

Re: 2019.6: ilok don't recognize it
 
Yes, of course
thanks

K.I. 06-27-2019 08:38 AM

Re: 2019.6: ilok don't recognize it
 
Hi.

I think that it will be cured after synchronization in the application menu of iLok

Algiu 06-27-2019 09:15 AM

Re: 2019.6: ilok don't recognize it
 
Hi,
has already been done
thanks

Algiu 06-27-2019 09:17 AM

Re: 2019.6: ilok don't recognize it
 
Hi,
is there anybody with my same problem??

Benoni 06-27-2019 09:24 AM

Re: 2019.6: ilok don't recognize it
 
Do you get an error of any kind?

Is the iLok recognized by the computer?

Are the Pace services running?

Algiu 06-27-2019 02:09 PM

Re: 2019.6: ilok don't recognize it
 
No errors of any kind. Only dialogs that say they buy the new Pro tools. The comp see the Ilok. I'm working now with PT 2018.12

BScout 06-27-2019 02:31 PM

Re: 2019.6: ilok don't recognize it
 
What does you license say is your "release limit date" for your Pro Tools license?

Click on the pro tools license and then open the details panel in iLock Manager.

Algiu 06-28-2019 09:01 AM

Re: 2019.6: ilok don't recognize it
 
From my products and subscriptions account i see that perpetual product expire on 28 dec 2019
http://stesicoro.com/algiu/pic.png


All times are GMT -7. The time now is 02:02 PM.

Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com