Problem with Serv/LT
 

Hi

Had a Serv/LT for approaching a year now without problems, however my server has now developed a fault, which I'm hoping is a software related bug fixable by reformating the unit (is this possible?).

The problem is this - unit powers up fine and passes all network tests, and remains greenlight ready for a couple of hours. During these first few hours clients are able to connect and upload/download posts, however after this short time period (the same if someone has connected to the server or not) the third red led that shows hard disk activity remains constantly on and neither I nor my clients can access the server.

The server has to be rebooted for this to be resolved, with the same thing happening again after a few hours. Can anyone help?

Thanks

Re: Problem with Serv/LT
 

Can you still access the server as an admin when the "lockup" happens? Or does i fully crash (no more logging in possible)?
Do you have access through the service port when the issue happens?

frank.

Re: Problem with Serv/LT
 

Hi Frank

Appears to be a complete lock-up - I can't access the server as admin - neither over the network or locally connected.

Do you know if it is possible to re-format the server back to default factory status? Might be worth a try...

If Chris from Aspera has any ideas that would be appreciated!

Thanks

Re: Problem with Serv/LT
 

I don't think you can't do anything like reformating yourself. Since you can't get into the server remotely when the problem happens I guess chris won't be able to log in via cs-access (ssh) either.
He might get in before the lockup.
I think you need to contact him directly to find out.
Frank

Re: Problem with Serv/LT
 

Hi Frank

Ok, thanks. Looks like I'll have to get in touch with Aspera.

Re: Problem with Serv/LT
 

Hi

If Frank and anyone else is interested, the problem was a faulty hard drive.

As I was still within the first 12 months of ownership Aspera kindly sent me a replacement to switch the drive out, and apart from having to re-setup client accounts all things are back to normal at last.

Thanks Bill @ Aspera!